With over three years’ experience in dynamic, customer-facing roles, I excel in sales, upselling, and POS operations. Adaptable to fast-paced retail environments, I consistently deliver attentive service, manage transactions accurately, and support smooth daily operations across high street, premium, and luxury settings.
Delivered consistently high-quality customer service to guests in a busy hospitality setting, ensuring positive guest experiences from arrival to departure Actively promoted hotel services, upgrades, and additional products, contributing to increased daily and weekly sales performance Recognized as a top seller through effective communication, confidence, and product knowledge Maintained accuracy in cash handling, card transactions, and POS operations, ensuring financial accountability Managed multiple tasks simultaneously while working under pressure during peak service periods Addressed guest concerns professionally and efficiently, resolving issues to maintain brand reputation Worked closely with colleagues and supervisors to support smooth daily operations and team targets Maintained cleanliness, organization, and compliance with company and health & safety standards
Ukkasha is hardworking, works well in a team and very good with the customers. He always goes above and beyond when asked to do any a task.