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Ukaasha Iddrisu Iddrisu

Hi, my name is Ukaasha . I’m a reliable and flexible worker with experience across different roles.
About

With over three years’ experience in dynamic, customer-facing roles, I excel in sales, upselling, and POS operations. Adaptable to fast-paced retail environments, I consistently deliver attentive service, manage transactions accurately, and support smooth daily operations across high street, premium, and luxury settings.

Previous Brands
Leonardo Hotels
Work Experience
Hospitality & Sales Associate
Feb ‘22 - Jan ‘26
Leonardo Hotels

Delivered consistently high-quality customer service to guests in a busy hospitality setting, ensuring positive guest experiences from arrival to departure Actively promoted hotel services, upgrades, and additional products, contributing to increased daily and weekly sales performance Recognized as a top seller through effective communication, confidence, and product knowledge Maintained accuracy in cash handling, card transactions, and POS operations, ensuring financial accountability Managed multiple tasks simultaneously while working under pressure during peak service periods Addressed guest concerns professionally and efficiently, resolving issues to maintain brand reputation Worked closely with colleagues and supervisors to support smooth daily operations and team targets Maintained cleanliness, organization, and compliance with company and health & safety standards

Retail Experience
Retail Category
High street
Premium
Luxury
Other
High-end luxury
Work Environment
Boutique
Department store
Shopping centre
Travel retail
Flagship store
High street store
Other
Pop-Up
Product Category
Womenswear
Menswear
Accessories
Leather goods
Footwear
Watches & Jewelry
Beauty & Fragrances
Responsibilities
Greeting
Client Help
Complaint handling
Aftercare
Storytelling
Client Advising
Upselling
Transactions
Packaging
Product demos
Styling
Returns & Exchanges
Online orders fulfilment
Product setup
Inventory control
Stock control
Stockroom management
Product labelling
Store Maintenance
Order preparation
Open/closing store
Health & safety
Delivery processing
CRM
Recommendations
Elizabeth Hutchings
Worked in the same company but different group - Manager , Leonardo Hotels
Feb 2022 - Jan 2026

Ukkasha is hardworking, works well in a team and very good with the customers. He always goes above and beyond when asked to do any a task.

Languages
English - Fluent
Education & Training
College
College Student