As a Retail Assistant with 5 months at Marks & Spencer, I excel in customer engagement, inventory management, and store presentation. I thrive in fast-paced environments, ensuring positive shopping experiences while supporting sales goals and team collaboration.
As a Customer Assistant at Marks & Spencer, I provide exceptional service by assisting customers with product selection, answering queries, and ensuring a positive in-store experience. I maintain high standards of store presentation, stock replenishment, and visual merchandising. My role involves processing transactions accurately, and supporting team members to achieve sales targets. I am committed to upholding M&S's reputation for quality and customer satisfaction, ensuring every shopper leaves with a positive impression.
• • Led children to clear up after activities to maintain clean, safe and orderly environment. • • Promoted social, emotional and physical development of children, encouraging learning through supervised play. • • Used positive reinforcement and behaviour modelling to discipline children. • • Kept children safe and secure at all times. • • Provided exceptional supervision and care for children, displaying storytelling and rapport building skills to maintain interest and engagement. • • Maintained accurate records of development and learning journeys, sharing with parents and carers to support well being.
• Organised corporate events, including luncheons and dinners, conferences and special events. • • Warmly greeted guests upon arrival to create welcoming atmosphere. • • Prepared event spaces by setting up furniture, linen, cutlery and glassware to uniform presentation standards. • • Elevated guest experience by going the extra mile to cater to additional requests. • • Created warm, friendly atmosphere through positive guest interactions. • • Delivered efficient five-star service in a fast-paced fine dining establishment, serving 200+ guests per shift.