Azhar Muhammed
With valuable experience from Fastrack and Celio, I excel in sales, customer satisfaction, and visual merchandising. Recognised for surpassing sales targets and leveraging technical knowledge to enhance service quality, I thrive in fast-paced retail environments.
• Spearheaded the development of an LLM for heynet, optimising data preprocessing and exploration to streamline workflows and improve insights extraction. • Deployed models on leading cloud platforms (GCP) to ensure scalable solutions for enhanced performance and accessibility.
• Triple recipient of Mr. Fastrack Cash Award for surpassing sales targets. • Go-to troubleshooter for technical issues with routers, billing machines, and computers. • Managed sales, stock, and visual merchandising at the LuLu Mall showroom. • Utilised technical knowledge to enhance customer satisfaction. • Received exceptional 4.7/5 customer satisfaction ratings. • Enhanced accuracy of sales reports with Excel equation templates.
• Boosted sales revenue by 27% through effective cross-selling and personalised recommendations. • Promoted to a Visual Merchandising role for outstanding organisational skills. • Created a streamlined reporting structure, incorporating MTD and YTD metrics.