Experienced retail supervisor with a strong background in customer service and inventory management. Successfully led teams, implemented sales strategies, and exceeded targets. Adaptable to fast-paced environments and fluent in Bengali, Urdu, French, English, Mandarin, and Hindi.
✓ Managed a team of thirteen staff members, ensuring smooth day-to-day operations and maintaining high standards of customer service. ✓ Oversaw inventory control, including stock ordering, replenishment and managing stock levels to reduce wastage and ensure product availability ✓ Implemented Sales strategies and promotional activities, achieving and often exceeding sales targets and contributing to overall store profitability ✓ Handled various administrative tasks including scheduling, cash handling and record keeping to ensure compliance with company policies.
✓ Delivered exceptional customer service by addressing customer inquiries, taking orders and resolving any issues to ensure a positive dining experience. ✓ Managed cash register operations, processed transactions accurately, and handled cash and card payment security. ✓ Supervised and coordinated the activities of the front-of-house staff, ensuring smooth operation and adherence to service standards. ✓ Took and processed customer orders, coordinated with kitchen staff to ensure timely and accurate delivery of food and beverages. ✓ Monitored inventory levels, ordered supplies as needed and managed stocks to ensure availability of essential items. ✓ Implemented upselling techniques to increase sales and enhance the overall dining experience for customers.
✓ Conducted comprehensive legal research on various issues related to the food industry, including regulatory compliance, contractual obligations, and intellectual property. Created a forum for all the law students of Bangladesh to engage in various law programs. ✓ Drafted and reviewed legal documents such as contracts, agreements, and legal memoranda with a focus on precision, clarity, and compliance with applicable laws and regulations. ✓ Applied legal analysis skills to assess the impact of legislative changes on business operations, providing timely and strategic advice to stakeholders.
✓ LegalX is a networking platform that connects the right lawyers to the right clients while making it easy to access justice. ✓ Conducted in-depth legal research on a wide range of issues, including contract and commercial law and company law. ✓ utilized legal databases, libraries, and online resources to enhance research efficiency. ✓ Analyzed and summarized complex legal documents, statutes, regulations, and case law. ✓ Demonstrated strong attention to detail and rigorous research methodologies to ensure the accuracy and reliability of all work. ✓ Assisted in the preparation of legal documents, including pleadings, contracts, and agreements.
Mubin was an exceptional worker and was loyal to the business. During his tenure he showed professionalism, dedication and honesty to his duty.