Hardworking and dedicated Economics student with several years of experience in retail, hospitality, and customer relations. Proven ability to provide exceptional customer service, manage fast-paced environments, and collaborate effectively with teams. Strong communication and problem-solving skills, with a keen attention to detail and a passion for delivering high-quality service. Looking to leverage these skills in a part-time role while pursuing academic studies.
As a Sales Associate at Selfridges, my role involves creating amazing experiences for every customer I meet. I take pride in delivering exceptional service, helping people find products they love, and sharing my product knowledge to make their shopping experience special. My responsibilities include welcoming customers with a warm and professional approach, understanding their needs, and providing personalized advice to help them find what they’re looking for. I focus on hitting individual and team sales targets by confidently recommending products and upselling where it feels right. I also ensure the shop floor is always presentable, restocking and organizing displays so everything looks its best. Building relationships with customers is a big part of what I do, and I enjoy representing the Selfridges brand in a way that reflects its values.
Worked at the till processing payments and providing personalized assistance to customers with inquiries, returns, and product information. Actively engaged with customers to ensure a positive and welcoming experience, addressing concerns and resolving issues promptly. Consistently upheld high standards of customer service, contributing to a friendly and efficient environment that encouraged repeat business.
Worked in a charity shop assisting with sales, ensuring all proceeds supported the charity. Provided customer service, processed payments, and promoted donations. Helped with stock organization, pricing, and maintaining a clean, welcoming store environment.
Provided friendly and helpful assistance to customers, ensuring their needs were met with care and attention. Focused on maximizing business success by capitalizing on sales and service opportunities, while promoting merchandise tailored to individual customer preferences. Handled payment processing efficiently and contributed to the general housekeeping of the store, maintaining a clean and welcoming environment for all customers.
I am pleased to recommend Samsoor Nasim, who worked at Worlds Fashion Accessories. Samsoor consistently demonstrated a high level of dedication, professionalism, and a positive attitude in his role. He was particularly skilled in customer service, effectively building rapport with customers and ensuring their satisfaction. Samsoor’s attention to detail, patience, and friendly demeanor made him a valuable asset to our team. His commitment to delivering excellent customer service and supporting his colleagues was evident in his daily work. I am confident that Samsoor would bring the same level of enthusiasm and professionalism to any future position.”