Dear all,
Thank you for your interest in my profile!
I am Tatiana de Bourguesdon, free-lance retail consultant.
My activity and my passion consist in helping retailers to optimize their points of sale and the customer experience instore.
With 10 years of experience in leading companies in the sector (Etam & Prada), a solid academic background and a permanent watch on retail trends and innovations, I have been bringing my expertise to retailers in the luxury, beauty, fashion, jewelry, lifestyle and gourmet food sectors for the past 3 years.
My solutions provide my clients with professionalism, an outside perspective and precious internal time savings, for an ever-improving customer experience!
Being independent gives me a great wealth: the diversity of my clients and my missions.
I would be delighted to meet you in order to accompany you in your project.
I am looking forward to exchanging with you,
Tatiana de Bourguesdon.
To be discussed
Open to Full time or Part time work
Founder & Retail consultant
Retail Advice
Jan 2019 - Present
Freelance retail consultant
Consulting in points of sale and customer experience optimization.
Retail 360 / Customer Experience / Omnichannel
Sectors: Luxury/Fashion/Beauty/Jewelry/Lifestyle/Fine gro...
Retail Merchandising Manager
Prada
Sep 2010 - Sep 2018
Prada Women (4 years)
Prada Men (2 years)
Miu Miu (2 years)
Responsible for the Leather Goods & Accessories business (main contributor to the group's turnover) for the retail markets of France, Belgi...
Wholesaler
Etam
May 2008 - Aug 2010
Wholesaler with international franchise partners.
(In charge of a turnover of 6,8M€ in 2009)
Recommendations and teaching of a retail culture.
Retail
(Advanced)
Luxury
(Advanced)
Fashion
(Advanced)
Merchandising
(Advanced)
Training
(Advanced)
Mystery Shopping
(Advanced)
Instore optimization
(Advanced)
Customer Experience
(Advanced)
French
Native
English
Fluent
Spanish
Basic
Italian
Basic
Arabic
Basic
The Chinese University of Hong Kong
Certificate
Selling to Chinese customers
2020 to 2020
Google Ateliers Numériques
Cerificat
Digital marketing fundamentals
2019 to 2019
Sciences Po Paris Paris
Grande Ecole Diploma (bac+5)
International Business
2005 to 2007
La Sorbonne
Maîtrise (Bac+4)
History
2000 to 2004
Tatiana's great gift is her ability to clarify complex instructions so that those who have to implement them, understand exactly what's required. She demands high standards, however, is willing to help and support others to achieve the standards set. She is careful to monitor that which she expects from others. Tatiana believes that provided people understand what's expected and have a plan in place, then they can accomplish much more. If such a plan was not available, she would be capable of creating one. She is very demanding of herself and others when it comes to quality and can't abide sloppy work practices.
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