Sweety Sonker
I have strong high street retail experience, excelling in customer service, cash handling, and complaint resolution. Skilled in styling, inventory control, and supporting smooth store operations, I thrive in fast-paced flagship environments and adapt quickly to varied shop floor tasks.
• Provide exceptional customer service by greeting customers, taking orders and addressing any inquiries or concerns. • Handle cash transactions efficiently. • Adhere to all company policies and procedures regarding food safety and workplace safety. • Collaborate with other team members to ensure smooth operations and timely service to customers.
• Continuously evaluate and streamline operational processes to enhance efficiency, reduce costs, and improve customer satisfaction. • Lead and motivate a team of employees, providing guidance, training, and support to ensure high performance and adherence to company standards. • Oversee day-to-day operations, ensuring smooth functioning across all departments. • Collaborate with other departments such as marketing, sales, and design to align operational activities with overall business objectives. FASHION STYLING/ SOCIAL MEDIA Freelance (2019-2022) • Planning content and handling social media • Handled multiple digital accounts like Anagha arts & jewels, Eli & Kim, BAWSE • Styling for professional shoots • Sourcing outfits & creating looks for shoots and campaigns
• Collaborate with the store manager to develop and implement strategies to achieve sales targets and maximise profitability. • Handle customer inquiries, complaints, and feedback in a professional and timely manner, striving to resolve issues to the satisfaction of the customer and the company. • Assist in recruiting, hiring, and training new employees, ensuring they are equipped with the knowledge and skills required to excel in their roles.