Promoted and carried out personalisation of Trunks and other Hard Sided products, Fashion Illustrations within UK, Ireland and South Africa. • Nationally supported events and animations • Generated £325,790 with the personalisation service for 2021 • Prepared sketches, designs, patterns and prototypes for personalisation • Designed and created projects according to orders using Adobe Photoshop/Illustrator, Ibis Paint and other software • Advised clients on the production method and finish for aesthetic effect • Optimised team training and collaborations to maximise targets through daily moments • Demonstrated outstanding product knowledge, customer experiences to achieve high customer satisfaction levels and brains loyalty
• Developed productive client relationships, consistently increasing client spending and loyalty. • Regularly reviewed client accounts, maximising benefits and gains to deliver ongoing client satisfaction. • Developed long-term relationships with clients.
• Developed excellent working knowledge of industry trends • Ran the front desk of a high-traffic gallery to ensure admission payments and visitor safety.
• Created copy for marketing material such as newsletters, adverts and social media, ensuring perfect spelling, grammar and punctuation throughout. • Closely monitored competitor activity through social media and newsletters to identify threats and opportunities.