Nikolai Laird-Robertson
I have hands-on experience as a Brand Ambassador, engaging customers, driving product awareness, and consistently meeting sales targets. I excel in fast-paced retail environments, adapt quickly, and build strong client relationships, always focused on delivering excellent customer service and supporting brand growth.
Represented the brand at events, retail environments, and promotional campaigns, driving product awareness and customer acquisition. Engaged with prospective customers to communicate product benefits and close sales, consistently meeting and exceeding monthly targets. Built and maintained strong client relationships to encourage repeat business and brand loyalty. Gathered and reported customer feedback to the marketing team, contributing to campaign optimisation strategies. Collaborated with the wider sales team to develop outreach approaches and improve conversion rates.
Delivered tailored support to 12 students in computer science lessons, improving comprehension and engagement. Maintained a safe and positive learning environment in collaboration with the lead teacher. Supervised students during break periods, ensuring welfare and adherence to school policies.
Produced fresh breads and pastries daily in a high-pressure, fast-paced kitchen environment. Upheld rigorous hygiene and food safety standards in full compliance with health regulations. Contributed to a consistently high-quality customer experience through attention to product detail.