With a strong retail background, I've honed my skills at renowned retailers like Harrods and Tommy Hilfiger. I excel in understanding customer needs, achieving sales targets, and adapting to brand values. Fluent in English, French, and Hindi, I bring versatility and excellent communication skills to any team.
Worked as a Client Advisor at Concessions in Harrods and Selfridges such as Tom Ford Beauty, Dolce and Gabbana Fragrances, Kurt Geiger and Luxury Beauty Retail for multiple brands such as Bare Minerals, Christian Dior at Boots, John Lewis and Fenwick at locations such as Bond Street, Covent Garden, Oxford Street. Learned how to communicate with customers on an interpersonal level and understand their needs and sell the right products to them. Completing Target sales for the day and understanding various types of people and their tastes for different kinds of products.
Understanding various types of people (international tourists) and their tastes for different kinds of products and showing alternative products if the ones the want are not available. Knowing where to place products in-store (Visual Merchandising) and why are certain changes made in stores on a regular basis (ch ange of Visual merchandising). Why are c ertain products kept in certain store locations and why not in other stores and what sort of products would the customers at certain stores like and what would they avoid.
Overlooking content for the brand's Instagram and web page Doing thorough market research across brand competitors Attending and planning important events and managing customer relationships with the brand Supporting in the implementation of the social media marketing strategy Stock Management
Creating social media strategy to increase brand engagement Ideating on marketing campaigns for new collection launches Making social media reports to evaluate Brand Engagement Assisting in shoots and participating in its creative planning Copywriting for Instagram feed (stories and posts) End-to-end social media marketing responsibilities