Marilia Michela
I bring strong customer service and sales skills from high street retail, excelling at upselling, handling transactions, and resolving complaints. With experience in store maintenance, inventory control, and health and safety, I adapt quickly and ensure every customer feels welcome and supported in fast-paced environments.
Made various types of hot and cold coffees/matcha at busy morning hours in a timely and clean manner - using coffee machine and ice machine Kept the work bench and equipment clean throughout the day by rinsing jugs in between drinks, and wiping work surfaces Heated food up using an oven and ensurig dishes are clean and sanitised by maintaining a dishwasher Wiping tables in between use from customers Sweeping and mopping floor, cleaning the bathroom
Booked parties by taking payments over the phone or in person, Informed customers of all our services and answered questions planned, organised, and executed parties by making and serving food and drinks (hot/cold) for adults and children using relevant equipment such as coffee machines, microwaves, and food thermometers safely and in a hygienic manner cleaned up and maintained the workplace by wiping work stations/coffee tables, washing and drying plates and cutlery, sweeping, hoovering, mopping, and deep cleaning the customer toilets during and after shifts