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Nathaniel Agbenowu

Customer Assistant
About

Experienced in customer service and sales at Morrisons, skilled in communication, problem-solving, and maintaining customer relationships. Adaptable to different retail environments with a focus on delivering excellent service. Basic proficiency in Japanese and English enhances my ability to assist diverse customers.

Previous Brands
Morrisons
Royal Norfolk Show
Swan Marketing
Work Experience
Door to door salesman
Jul ‘23 - Jul ‘23
Swan Marketing

• Gained customer communication skills and learnt that effective communication with customers is essential.

Customer assistant
Jul ‘22 - May ‘23
Morrisons

• Answering questions, helping solve problems, and providing technical assistance. • Selling products or services, taking orders, and checking product availability. • Monitoring customer satisfaction, maintaining a customer relationship management. • Responding to complaints and passing them on to managers. • Tracking orders and issuing refunds.

SHOW JUMPING ASSISTANT
Jun ‘21 - Mar ‘22
Royal Norfolk Show

• Ensuring that all equipment and facilities are in good working order and reporting any issues to the appropriate person. • Adhering to health and safety regulations and following established procedures to ensure the safety of all involved. • Providing excellent customer service to riders, trainers, and those watching. • Communicating effectively with team members, riders, and trainers to ensure that all tasks are carried out efficiently and effectively.

Retail Experience
Retail Category
High street
Work Environment
Shopping centre
Department store
High street store
Product Category
Menswear
Other
Responsibilities
Complaint handling
Client Help
Client Advising
Upselling
Cash register
Returns & Exchanges
Open/closing store
Store Maintenance
Recommendations
Jaiden Mutsambiwa
Worked in the same group - Customer Assistant - Replenishment, Morrisons
Jul 2022 - May 2023

Nathaniel is a hard working individual who always puts his 100% into the tasks he is given. Excellent in a team, always giving guidance and his own knowledge to help others out in the task force. Pleasant to work with as his spirit is always positive and it reflects upon those he is around.

Languages
English - Native
Spanish - Basic
Education & Training
Wymondham College
GCSE's-
Wymondham College
3 A levels- (Business, Geography, Sociology)