With extensive retail experience, I excel in customer service, visual merchandising, and inventory management. I thrive in fast-paced environments, adapting easily to various retail settings. My roles at Clarks and Blue Inc highlight my ability to deliver exceptional shopping experiences and achieve sales goals.
• Assisted customers in selecting and purchasing footwear, ensuring an excellent customer experience. • Provided product recommendations based on customer needs and preferences. • Maintained visual merchandising standards and ensured the sales floor was organized and welcoming. • Processed transactions accurately using the point-of-sale system. • Helped manage stock levels and supported inventory management. • Worked effectively in a team environment to meet sales goals and deliver exceptional service.
In my current role as Store Manager, I opened this brand new store, I recruited the staff, and I am raising the profile of the store & brand here in Banbury. I am the only manager here on site. I have complete control of the store. I am able to direct the stores profitability. I am responsible for the timesheets for my employees, visual merchandising for everything in store; store layout, Stock selection, following all company procedures, and dealing with all customer service queries. I also induct and train my staff members to a level where I can have them working autonomously.skills im cetail • Interacting with customers / Admin tasks • Trustworthimess and responsability • Day to day tasks, working on the tills and handling money • Managing team, inventory contral, supply and demand • Imitiative, tacus, multitasking Respomsabilities of a retail worker • greeting customers; handling customer complaints and assisting them with their purchases • processing returms or exchanges maintaining inventor, levels • team work • delivered am exceptional level of service • developed mew process for employee evaluation wich resulted im marked performance improvments. • Provided professional and couRteous service at al times.
neglect for a moment, we had to give him all the attention and to show him full professionalism. Besides the customer service we work with the cash register, where we cash both cash and POS, we make simple and return invoices. In this post we acquired competencies related to visual merchandising, more precisely arranging the shop in order to promote certain products, always had to be perfectly arranged and maintained.
I was responsible for the successful opening of this store. I recruited staff successfully in order to cover all of the shifts on the days we were open. I collaborated with artists and other notable people in Bucharest, to raise the profile of the brand & store in the city and beyond. On a few occasions I Visited the main HQ in the Czech Republic to meet with the CEO, other Store Managers, and brand ambassadors of high profile brands such as; Adidas & Nike for example. I was responsible for the overall running of this store and its profitability. I left this role to relocate to the U.K with my family.
I was employed as the Assistant Store Manager, my responsibilities were to; Open the store, check the cash in the tills, receive deliveries, take the deliveries, and replenish the store as appropriate. Other duties were to Visual merchandise, order and receive deliveries, and to visit the warehouse in order to select appropriate stock to have in store.