I have extensive experience in retail sales, merchandising, and order management with leading brands. I excel in fast-paced environments, ensuring efficient sales support and exceptional customer service, while adapting quickly to new retail settings and handling multiple tasks with strong attention to detail.
-Accountable for BtoB sales, international customer relationships, and portfolio management -Responsible for the multi-brands across the USA, Europe, Asia, and the Middle East -Entering, processing, and tracking customer orders until delivery -Quotation requests from carriers if necessary, choice of final transport, monitoring of customs declarations -Accountable for cancellations and reorders -Ensured prompt, timely, and accurate input of customers’ orders within given deadlines -Sending order confirmations before the launch of the deliveries -Ensured management of payments, invoices, and credit notes -Set up and monitor stock inventories for all distributors -Assisted trade shows and entered Samples Export commands
-Pitched and assisted to develop an ethical brand for the European market. -Developed marketing and business strategies for the e-commerce platform. -Benchmarking and possible innovative ideas for improved customization services - E-merchandising and web marketing -Efficiently managed and coordinated with a team, remotely.
-Improved, organized, and managed the product development that boosted 40% sales in 6 months -Point of contact for the creation of products, merchandising, and organized collection calendar -Maintained efficient workflows by coordinating with the factory, buying, and creative departments of lingerie and womenswear. - Prolonged close relationships with vendors and buying team updating the development process and production planning and managing escalation of production. - Practiced and expertise in the data management software of the company for product, and stock management. - Created tech-packs for the seasonal collections and collaborated with the design - Developed proficiency and affinity towards high-quality product sourcing, e-commerce, retail sales, and other technical knowledge.
-Responsible for maternity wear and puericulture lines for Orchestra Premaman. -Worked on coordinating with the vendors and buyer with regard to the product development, time and action plan and price negotiation -Allocated styles to the right factory based on the product composition -Worked on Source App and Excel managing the product orders -Managed weekly shipments to the buyer and the manufactures. -Conducted detailed study and verification of the received samples -Complete order follow-up from the sample development to till the PO receipt.
-Assisted in the product development process, inclusive of production, packaging, domestic shipment by studying the buyer requirements. -Functioned as the communicative link between company and brands. -Developed strong analytical skills which helped in managing the workforce according to the targeted framework - Assisted in maintaining high quality production process.
-Conducted detailed study of apparel merchandising and production of denim and woven garments - Assisted in thread selections for the development of proto samples based on the buyer requirements -Served in creating technical files with the senior merchandisers