I am a dedicated retail professional with experience at House of CB and River Island. I excel in customer service, multitasking, and maintaining product standards. I thrive in busy environments, collaborate effectively to meet targets, and create welcoming atmospheres for customers.
Key responsibilities include: • Creating informative displays for medical conditions. • Interacting with parents and children. • Observing and recording data about the development of children with autism.
Key responsibilities include: • Interacting with the public daily. • Navigating my way through stressful situations. • Multitasking when the store is busy and being able to work efficiently. • Helping customers with any problems or queries that they have. • Taking care of and ensuring all the dresses stay in good condition. • Working as a team with my coworkers to achieve targets. • Approaching customers with a friendly energy and making sure they feel comfortable in the store.
Key responsibilities include: • Using a till efficiently and serving customers. • Interacting and conversing with the public. • Ensuring the shop floor stays neat and tidy. • Creating a welcoming and friendly environment in the store, simply by talking to customers and letting them know that I am happy to help them. • Staying calm and positive during stressful, busy periods. • focusing on and fulfilling personal goals within my role.
Key responsibilities include: • Having patience with the girls while teaching them new skills and helping them improve performance throughout the year. • Building a strong team of resilient girls and encouraging them to stick at it when games or teams are tough. • Managing the team and assisting organising events e.g. awards evenings and netball trial sessions. • Umpiring games at both junior and senior level. • Communicating important information with parents. • Ensuring to arrive at training before start time to organise warm up sessions.
Kaya was a valuable asset to our team. She demonstrated strong product knowledge along with enthusiasm, integrity, and a genuine commitment to delivering exceptional customer service. Her proactive approach made her a reliable team member, especially at the weekend and during busy seasonal periods. Kaya consistently performed well under pressure and maintained clear, professional communication with both her colleagues and management. She excelled in building rapport with customers, accurately identifying their needs, and approaching every shift with a positive attitude.