Rania Solomon
I have hands-on experience in fast-paced retail and hospitality, excelling in customer service, sales, and accurate transactions. Adaptable and reliable, I thrive on busy shop floors, confidently engaging with diverse customers to deliver efficient, friendly service and support smooth store operations.
Managed customer orders accurately, communicating specific requests and dietary requirements to kitchen staff to ensure smooth service Recommended menu items and additional purchases based on customer preferences helping to enhance the dining experience and encourage sales Coordinated with front of house and kitchen teams to prioritise orders, minimise delays and maintain efficient service during peak periods Monitored table presentation and cleanliness, ensuring dining areas remained organised and met hygiene standards
Delivered friendly and efficient customer service in a high-volume environment, welcoming guests and guiding them through ticketing and seating options Promoted food, drinks and cinema offers to encourage additional purchases and enhance the customer experience Resolved customer queries and screening- related issues efficiently, recommending alternatives when screenings were fully booked Processed cash and card transactions accurately using POS systems, maintaining attention to detail during busy periods
Engaged with community members of all backgrounds, building my foundational communication and interpersonal skills Assisted weekly in the setup and pack down of the Centre, building my initial operational standards Demonstrating reliability and teamwork in a consistent volunteer role
She was an excellent employee who was very dedicated.