A motivated art professional and art lover, passionate about the art sector and committed to helping the company succeed. An ambitious and fast-learning professional who is searching for a stimulating environment where leveraging both her team-orientated and individual skills to continue her career in the cultural and creative industries. Past and present experiences have helped in developing an efficient worker with a flair for details and planning. In particular, the candidate can show proven experience in private clients management and end-to-end sales in the artistic industry.
- Assist with custom research projects for members - Co-manage website and articles publication
- Developed the new Private Sales Department in terms of division of labour and definition of KPIs. -Maintained an overview of the team's tasks and provided coordination of the strategy, helping to close sales in the most efficient way. -Sourced supply according to the client's taste and matched demand with the current inventory. -Responsible for research into the current state of the market, of artists' career and auction results. -Set up a new network of affiliated brokers and advisers and managed the communication with such network.
- Prepared monthly analysis on the partner galleries' KPI, both internally and externally. -Managed a number of partners from the onboarding phase to the eventual churn. -Ran the communication with partners through the integrated chat system and created a flow for the automatic chatbot. -Created a number of tests for new features on the platform and updated the help center page accordingly. -Planned and coordinated external projects such as online fairs and managed the communication and coordination with the external stakeholders for such projects.
- Managed the front desk to plan, organize and book trips and holidays for private clients, as well as for schools and companies. -Updated the CRM system while strengthening the relationship with customers and partners. -Managed the company's social media platforms which included the daily posts on Instagram.