A motivated art professional and art lover, passionate about the art sector and committed to helping the company succeed. An ambitious and fast-learning professional who is searching for a stimulating environment where leveraging both her team-orientated and individual skills to continue her career in the cultural and creative industries. Past and present experiences have helped in developing an efficient worker with a flair for details and planning. In particular, the candidate can show proven experience in private clients management and end-to-end sales in the artistic industry.
- Support auction viewing days and client interactions. - Manage online platform clerking (Invaluable) and phone bidding for Italian clients.
- Assisting with fundraising, promotion, and marketing. - Assisting with Artlogic. - Assisting with outreach to artists and partners. - Assisting with in-person events and exhibitions.
Engaged with the fair attendees to provide them with information about the artworks and guided them in the purchase process. I successfully closed around 15 sales and registered interest for about 10 more artworks.
- Main researcher for custom projects for Asian and European members. - Preparation of project plans, interview guides and surveys. - Conducting desk research and interviews, preparing and presenting final reports to clients. - Helped in the organization and management of a 3-day retreat in Venice for prospects.
- Managed research content publication on website - Assisted senior researchers with custom research projects: conducted secondary research, created written and visual material to report the results
- Developed the new Private Sales Department in terms of division of labour and definition of KPIs. - Maintained an overview of the team’s tasks and provided coordination of the strategy, helping to close sales in the most efficient way. - Sourced supply according to the client’s taste and matched demand with the current inventory. - Responsible for research into the current state of the market, of artists’ career and auction results. - Set up a new network of affiliated brokers and advisers and managed the communication with such network.
Data Analysis Tasks: - Prepared monthly analysis on the partner galleries’ KPI, both internally and externally. In paricular: reports for Premium 3D partners and customized analytic reports for VIP partners. Project Coordinator: Tasks: - Coordinated internal communication and planned tasks in relation to art fair projects - Coordinated communication with stakeholders (art fair organizers and exhibitors) Partner Success Assistant Tasks: - Managed a number of partners from the onboarding phase to the eventual churn. - Ran the communication with partners through the integrated chat system and created a flow for the automatic chatbot. - Created a number of tests for new features on the platform and updated the help center page accordingly. - Created and designed email templates and followed the development of email campaigns
- Learned to prepare monthly analysis for internal and external stakeholders - Helped in the partner pre-onboarding phase (creation of the online profile)
Tasks: - Preparing quotations, booking and preparing travel documents - Planning customized individual and group trips (especially school trips) - Building networks with both customers and partners - Updating CRM system and Instagram