Nusaybah Mansoor

QA Specialist en Shopper

With a solid background in both retail and brand ambassador, I bring a unique blend of expertise in delivering exceptional customer experiences and promoting luxury brands. As a brand ambassador I gained valuable experience in delivering an exceptional customer experience. I successfully engaged with customers, demonstrating my ability to adapt to different customer needs and preferences. Through effective communication and a deep understanding of the products, I consistently exceeded sales targets. My experience in retail has further equipped me with a keen understanding of customer preferences and a commitment to providing personalised service. my passion for fashion and interpersonal skills have consistently translated into positive outcomes. I am excited to effectively add value to any dynamic team or brand.

Previous Brands
Blackjack Promotions
Buttercups Childminding
Hilltop Primary School
River Island
Tesco Warehouse
Work Experience
Sales assistant
Nov ‘23 - Now
River Island

• Creating connections with customers • Managing the tills • Maintaining a tidy environment • Visual merchandising so products are displayed attractively • Organising new stock • Responding to customer enquires

Brand ambassador
Aug ‘22 - Sep ‘23
Blackjack Promotions

• Upselling and link selling products • Managing the counter • Learning about products exclusive to travel retail • Organising stock • Maintaining a tidy environment • Worked for numerous brands including: Mac, Bobbi brown, Benefit, Dior, Jo Malone and NARS. • Established outstanding customer service skills • Possess great teamwork skills

Sep ‘21 - Jul ‘22
Hilltop Primary School

• Teaching children and supporting the teacher • Compassion and sensitivity towards children • Setting out rules and supporting the classroom • Behavioural support • Supporting children across the curriculum • Recording and reporting children's progress to the teacher • Marking work • Supervising students during school trips and activities • Attending meetings • Providing extra assistance to children with special needs • Assisting with lesson plans • Maturity and professionalism

Oct ‘19 - Mar ‘21
Buttercups Childminding

• Age appropriate activities • Catering to the children's dietary needs • Health and safety of children • Maintaining accurate records • Building a positive and trusting relationship with the children • Supporting children's holistic development • Provision of refreshment, encouraging healthy eating. • Maintaining professional relationship's with parents/careers

personal shopper
Jul ‘19 - Nov ‘19
Tesco Warehouse

• Assisting the needs of customers • Operate handheld scanners and other equipment for order picking. • Manage inventory levels by checking stock on a daily basis • Ensure all products are correctly stored in the right location • Maintain a clean, safe work environment

Retail Experience
Retail Category
High street
High-end luxury
Work Environment
Shopping centre
Travel retail
Department store
High street store
Product Category
Beauty & Fragrances
Watches & Jewelry
Complaint handling
Cash register
Returns & Exchanges
Product labelling
Product setup
Health & safety
Open/closing store
Stock control
Client Help
Client Advising
Education & Training
‘14 - ‘19