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Open to Permanent
Open to Permanent

Wadduha Syeda

Available for Flexible work!
About

I bring hands-on retail experience in customer service, shop floor sales, stock control, and visual merchandising across high street and boutique environments. Fluent in English, Urdu, and Hindi, I adapt quickly, handle complaints professionally, and thrive in fast-paced retail settings with a focus on delivering excellent service.

Previous Brands
Children's Society, Westhoughton
Adanola Torque
Muawan
Welfare Foundation
Family Star Passenger Transport
Bake Sale
Work Experience
Shop Assistant
Mar ‘25 - Apr ‘25
Children's Society, Westhoughton

Maintained clean, appealing shop environment for comfortable shopping experience. Greeted every customer warmly, promoting friendly atmosphere. Updated window displays regularly for fresh store appeal. Assisted customers in finding desired items to enhance their shopping experience. Improved product visibility with strategic shelf arrangements. Ensured customer satisfaction by providing attentive service and handling complaints professionally.

Warehouse Operative
Nov ‘24 - Dec ‘24
Adanola Torque

Maintained safety regulations by enforcing strict adherence to company policies. Coordinated with management, contributed valuable input during team meetings. Managed disposal of waste materials, maintained clean working environment. Performed general maintenance tasks around the warehouse, ensured a safe work environment. Improved efficiency with meticulous coordination of stock and inventory control. Packed orders for timely dispatch to customers and retail outlets. Checked invoices against delivered items to ensure accuracy in record keeping. Replenished shelves as needed, helped maintain adequate stock levels at all times. Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance.

Writer, Logistics Department
Sep ‘22 - Dec ‘22
Muawan

Drafting, writing, editing and proofreading text. Pitching ideas to publishers. Liaising with editors and other publishing professionals. Working with designers, and marketing experts. Contributing to publicity work, such as using social media.

Simulation-CEOs
Oct ‘21 - Oct ‘21
Welfare Foundation

Keeping track of finances on an Excel Sheet. Presenting a powerpoint indicating the Pakistani governments' latest development strategies. Team working with a variety of Age groups. Collaborating with members via platforms such as Gmail and Watsapp. Organising a ten minute presentation. Allocating speaking time between members. Effectively speaking to an Online Audience.

Customer Service
Jan ‘21 - Jun ‘21
Family Star Passenger Transport

Receiving calls from drivers to inform them of our company's rules. Sending relevant documents with supporting information via Email. Reading out Guidelines and Policies to new drivers.

Volunteer Sales Assistant
Oct ‘20 - May ‘21
Bake Sale

Baked, served and sold Bakery items. Avertised our cause via social media platforms such as Instagram. Showed exemplary conduct when visiting other schools in Punjab, Pakistan. Attended Online Conferences led by Staff and Ambassaders of various Charity Organisations.

Retail Experience
Retail Category
High street
High-end luxury
Luxury
Premium
Work Environment
High street store
Flagship store
Pop-Up
Boutique
Outlet
Product Category
Womenswear
Accessories
Leather goods
Watches & Jewelry
Responsibilities
Greeting
Client Help
Complaint handling
Storytelling
Aftercare
Styling
Returns & Exchanges
Packaging
Online orders fulfilment
Client Advising
Product demos
Upselling
Transactions
Cash register
Product setup
Product labelling
Inventory control
Store Maintenance
Delivery processing
Order preparation
Stock control
Stockroom management
Open/closing store
Health & safety
Languages
English - Fluent
Panjabi - Work Proficiency
Urdu - Native
Punjabi- Elementary
Education & Training
UCEN Manchester
‘24 - Unknown
CERTIFICATE OF HIGHER EDUCATION
University of Collegiate School, Bolton
‘22 - ‘24
Alevels- AQA
Lahore Grammar School
‘09 - ‘21
GCE, Olevel