I bring hands-on retail experience in customer service, shop floor sales, stock control, and visual merchandising across high street and boutique environments. Fluent in English, Urdu, and Hindi, I adapt quickly, handle complaints professionally, and thrive in fast-paced retail settings with a focus on delivering excellent service.
Maintained clean, appealing shop environment for comfortable shopping experience. Greeted every customer warmly, promoting friendly atmosphere. Updated window displays regularly for fresh store appeal. Assisted customers in finding desired items to enhance their shopping experience. Improved product visibility with strategic shelf arrangements. Ensured customer satisfaction by providing attentive service and handling complaints professionally.
Maintained safety regulations by enforcing strict adherence to company policies. Coordinated with management, contributed valuable input during team meetings. Managed disposal of waste materials, maintained clean working environment. Performed general maintenance tasks around the warehouse, ensured a safe work environment. Improved efficiency with meticulous coordination of stock and inventory control. Packed orders for timely dispatch to customers and retail outlets. Checked invoices against delivered items to ensure accuracy in record keeping. Replenished shelves as needed, helped maintain adequate stock levels at all times. Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance.
Drafting, writing, editing and proofreading text. Pitching ideas to publishers. Liaising with editors and other publishing professionals. Working with designers, and marketing experts. Contributing to publicity work, such as using social media.
Keeping track of finances on an Excel Sheet. Presenting a powerpoint indicating the Pakistani governments' latest development strategies. Team working with a variety of Age groups. Collaborating with members via platforms such as Gmail and Watsapp. Organising a ten minute presentation. Allocating speaking time between members. Effectively speaking to an Online Audience.
Receiving calls from drivers to inform them of our company's rules. Sending relevant documents with supporting information via Email. Reading out Guidelines and Policies to new drivers.
Baked, served and sold Bakery items. Avertised our cause via social media platforms such as Instagram. Showed exemplary conduct when visiting other schools in Punjab, Pakistan. Attended Online Conferences led by Staff and Ambassaders of various Charity Organisations.