Alharish Bangura

Worked as part of the warehouse and fulfilment team, handling the picking, packing and dispatching of customer orders. Packed a range of honey products and other items supplied by the company, ensuring orders were prepared accurately and efficiently. Prepared customer orders for delivery through Amazon, TikTok Shop and Royal Mail. Checked products and orders carefully to ensure the correct items and quantities were packed before dispatch. Applied appropriate packaging and labels to ensure products were secure and ready for delivery. Assisted with stock organisation, replenishment and general warehouse duties. Maintained a clean, safe and organised working environment in line with workplace health and safety procedures. Worked efficiently to meet daily targets and dispatch deadlines, especially during busy periods. Worked effectively both independently and as part of a team to ensure orders were completed on time.

Pick customer orders from the warehouse using handheld scanners and internal systems. Make sure the correct items and quantities are selected for each order. Helping and directing customers with their questions and needs. Prepare and organise orders for customer collection or home delivery. Use warehouse laptops and internal systems to check order details and stock information. Communicate with team members and managers using Microsoft Teams and Microsoft Outlook. Work in a fast-paced warehouse environment while meeting daily productivity targets. Follow health and safety rules when lifting and moving heavy furniture items. Check items for damage and report any issues to supervisors. Work closely with different team members and departments to complete orders on time. Followed strict health and safety procedures, including shop floor safety protocols and safe handling practices. Completed regular training on workplace safety, operational procedures, and customer service standards. Used warehouse management systems such as FMS to scan and track stock accurately, tornado solutions, SGF Located products efficiently by identifying item locations, stock quantities, and designated storage areas through the system. Assisted in identifying misplaced stock and ensuring inventory was stored in the correct warehouse locations.

Unloaded and processed incoming stock, ensuring smooth and accurate inventory flow. Carried out picking and packing of orders, consistently meeting tight deadlines. Safely handled pallets using PPT and pump trucks to maintain workplace safety. Wrapped, labelled, and prepared pallets for secure storage and distribution. Operated scanners for accurate product tracking and stock management. Supported warehouse team by maintaining a clean, organised, and efficient workspace. Communicated regularly with suppliers, delivery companies, and internal stakeholders about incoming and outgoing deliveries, making sure goods arrived on time.

Supported admissions team with application processing, enquiries, and student guidance. Maintained accurate records while ensuring confidentiality and data protection. Assisted applicants in choosing the right courses, providing clear and professional advice.

Assisted drivers with nationwide deliveries, ensuring goods were transported safely and on schedule. Lifted, carried, and loaded heavy goods in line with safety guidelines. Delivered excellent customer service during drop-offs, resolving issues on the spot. Helped optimise delivery routes and schedules through effective time management.

Achieved a 99.7% order accuracy rate, improving customer satisfaction and reducing errors. Picked, packed, and sorted deliveries using handheld scanners with speed and precision. Followed strict warehouse and safety procedures in line with DHL's compliance standards. Worked collaboratively with colleagues to boost overall warehouse productivity. Completed CO Aviation Security Training, gaining specialist knowledge of secure handling.