Results-oriented Sales Associate passionate about retail and fashion, with a proven ability to deliver personalised customer experiences. Skilled in consultative selling, product styling, and building lasting customer relationships that drive loyalty and sales. Experienced in fast-paced environments, with expertise in visual merchandising, stock management, and creating a welcoming, confidence-led shopping experience.
Delivered premium customer service with expert product knowledge, tailoring personalised recommendations to individual needs and building lasting customer relationships. Provided expert product advice and recommendations in Health & Beauty, helping customers discover and select quality beauty products to meet their personal care needs. Maintained brand visual standards by curating F&F apparel displays and ensuring consistent, high-quality merchandising during high-traffic trading periods. Optimised checkout efficiency during peak trading periods, handling 100+ transactions daily while maintaining accuracy and delivering seamless customer experiences Executed effective stock control processes, including inventory rotation, damaged goods handling, and monitoring high-value items to support loss prevention and minimise waste. Partnered with team members to maintain exceptional service standards, resolving customer concerns proactively and contributing to a welcoming, high-performance retail environment
I worked with Riya as a colleague and she was always friendly, reliable, and great with customers. She learns quickly, works well with the team, and always kept a positive attitude during shifts. I would love to work with her again!!