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Sadiyah Nishat

I’m super confident always bubbly and fortunately never negative
About

I bring extensive beauty retail experience, excelling in customer service, personalised product advice, and sales. Skilled in merchandising, stock management, and working in fast-paced environments, I’m passionate about delivering memorable client experiences and adapting seamlessly to both high street and luxury settings.

Previous Brands
BOOTS
Drunk Elephant
Rituals
Work Experience
BEHAVIOUR SUPPORT ASSISTANT
May ‘25 - Now
Affinity Workforce

Provided emotional support and strengthened student resilience in challenging situations. Actively participated in staff meetings to enhance the implementation of intervention strategies. Improved the classroom environment through the application of proactive strategies. Delivered one-to-one counselling sessions, helping students develop coping mechanisms. Assisted teachers in managing disruptive behaviours, ensuring a conducive learning atmosphere. Demonstrated patience and understanding when dealing with challenging behaviours, promoting trust and respect among students. Reported on case progress, updates, and interventions in alignment with regulatory standards.

BEAUTY SPECIALIST
Jul ‘24 - Apr ‘25
BOOTS

Demonstrated a comprehensive approach to client care in the skincare industry. Managed appointments efficiently, minimising waiting times to ensure a seamless experience for clients. Recommended home care routines tailored to individual skin types and conditions, boosting client satisfaction and improving skin health. Created personalised skincare routines and advised on post-treatment aftercare procedures to extend treatment benefits and enhance the healing process. Guided clients towards suitable cosmetic products, showcasing a commitment to improving their overall appearance. Stayed updated with the latest industry trends through regular training workshops, reflecting dedication to professional growth and delivering high-quality service.

COUNTER MANAGER
Feb ‘22 - Jul ‘24
Drunk Elephant

Contributed to merchandising tasks, improving store's visual appeal. Collaborated with team to achieve common goals. Skillfully handled complex transactions, minimizing errors and reducing waiting time. Delivered high-quality product demonstrations to boost sales. Regularly updated product knowledge to provide customers with current information. Built strong relationships with customers, encouraging repeat business.

SALES ASSISTANT
Oct ‘21 - Feb ‘22
Rituals

Enhanced customer service by efficiently addressing queries and complaints. Assisted customers in selecting products for optimal satisfaction. Managed cash transactions swiftly, ensuring accurate accounting. Collaborated with team members to meet sales targets. Provided personalized shopping advice, elevating customer experiences. Ensured timely stock replenishment to maintain product availability. Addressed customer needs promptly, resulting in positive feedback and loyalty.

Retail Experience
Retail Category
High street
Premium
Luxury
High-end luxury
Work Environment
Department store
Shopping centre
Pop-Up
Product Category
Beauty & Fragrances
Responsibilities
Greeting
Client Help
Styling
Upselling
Transactions
Cash register
Returns & Exchanges
Packaging
Product demos
Product setup
Product labelling
Stockroom management
Store Maintenance
Health & safety
Open/closing store
Order preparation
Stock control
Inventory control
Languages
Bengali - Fluent
English - Native
Education & Training
UNIVERSITY OF GREENWICH
‘21 - ‘24
Bachelor's Degree in Psychology
bachelor
MULBERRY SHOREDITCH ACADEMY
‘19 - ‘21
A-LEVELS
high school
MULBERRY SHOREDITCH ACADEMY
‘14 - ‘19
GCSES
high school