With over 6 years in retail at Romantic Sparkle LDA, I excel in customer service, team training, and inventory management. Proficient with POS systems, I thrive in fast-paced environments, driving sales and ensuring store organisation.
Provide exceptional customer service by assisting customers with product selection and answering inquiries. Mentor and train junior sales assistants, ensuring consistent team performance. Ability to work effectively in a fast-paced retail environment, handling multiple tasks and priorities simultaneously. Highly organized and detail-oriented, ensuring accuracy in inventory management and cash handling. Proficient in [specific POS system or retail software], with a high level of accuracy in transaction processing and cash handling. Successfully trained and onboarded new team members, reducing turnover and improving overall team efficiency. Developed strong customer relationships, resulting in repeat business and referrals. Maintain a clean and organized store environment, ensuring adherence to health and safety regulations.
Greet and assist customers in a friendly and professional manner. Address customer inquiries and resolve complaints promptly. Communicate effectively with customers and team members. Handle customer inquiries via phone and in-person. Provide feedback to management on customer preferences and sales trends. Drive sales through proactive engagement with customers. Achieve and exceed sales targets and objectives. Process transactions accurately using the point-of-sale (POS) system. Attend training sessions to enhance product knowledge and sales techniques. Handle cash, credit/debit card payments, and returns/refunds. Assist in receiving, stocking, and organizing merchandise Ensure shelves and displays are well-stocked, neat, and visually appealing. Conduct regular inventory checks and report discrepancies. Train and mentor newly hired team members. Keep accurate records of sales, customer interactions, and inventory.