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Mohammed Yasin Ali Bhuiyan

Sales Assistant
About

With over 6 years in retail at Romantic Sparkle LDA, I excel in customer service, team training, and inventory management. Proficient with POS systems, I thrive in fast-paced environments, driving sales and ensuring store organisation.

Previous Brands
Romantic Sparkle LDA
Work Experience
Senior Sales Assistant
Sep ‘19 - Sep ‘24
Romantic Sparkle LDA

Provide exceptional customer service by assisting customers with product selection and answering inquiries. Mentor and train junior sales assistants, ensuring consistent team performance. Ability to work effectively in a fast-paced retail environment, handling multiple tasks and priorities simultaneously. Highly organized and detail-oriented, ensuring accuracy in inventory management and cash handling. Proficient in [specific POS system or retail software], with a high level of accuracy in transaction processing and cash handling. Successfully trained and onboarded new team members, reducing turnover and improving overall team efficiency. Developed strong customer relationships, resulting in repeat business and referrals. Maintain a clean and organized store environment, ensuring adherence to health and safety regulations.

Sales Assistant
Jul ‘17 - Sep ‘19
Romantic Sparkle LDA

Greet and assist customers in a friendly and professional manner. Address customer inquiries and resolve complaints promptly. Communicate effectively with customers and team members. Handle customer inquiries via phone and in-person. Provide feedback to management on customer preferences and sales trends. Drive sales through proactive engagement with customers. Achieve and exceed sales targets and objectives. Process transactions accurately using the point-of-sale (POS) system. Attend training sessions to enhance product knowledge and sales techniques. Handle cash, credit/debit card payments, and returns/refunds. Assist in receiving, stocking, and organizing merchandise Ensure shelves and displays are well-stocked, neat, and visually appealing. Conduct regular inventory checks and report discrepancies. Train and mentor newly hired team members. Keep accurate records of sales, customer interactions, and inventory.

Retail Experience
Retail Category
Other
Work Environment
Shopping centre
Product Category
Menswear
Other
Accessories
Responsibilities
Greeting
Client Help
Complaint handling
Client Advising
Cash register
Upselling
Health & safety
Open/closing store
Store Maintenance
Product setup
Inventory control
Languages
Urdu - Fluent
Portuguese - Work Proficiency
English - Fluent
Hindi - Fluent
Bengali - Fluent
Education & Training
WESTMINISTER KINGSWAY COLLEGE
‘24 - ‘24
Level 2 Diploma in Applied Sciences
Agrupamento de Escolas das Olaias
‘16 - ‘18
Basic Education, 3rd