Mouloud M Beskri
With extensive luxury retail experience at brands like Burberry, De Beers, and Pomellato, I excel in clienteling, sales, and visual merchandising. Fluent in five languages, I adapt quickly, deliver high service standards, and thrive in fast-paced environments to maximise customer satisfaction and business results.
As a Brand Ambassador at Pomellato, I trained staff in selling ceremonies and storytelling, fostering a deep understanding of the brand culture. • Developed strong organizational, motivational, and leadership skills. • Measured success through people development and organisational results. • Valued professional relationships at all levels.
In my role as a Senior Brand Ambassador at The Debeers Group, I successfully met sales expectations, provided data for business planning, and maintained high standards of customer service. Additionally, I trained and coached the team to ensure adherence to brand guidelines. • Met company sales expectations through strategic planning • Provided crucial data for business forecasting • Trained and coached team members to uphold brand standards
Focusing on Customer Service & Clientelling Driving the Bussiness , with focus , and great Energy and Optimism
• Led and motivated teams to drive market growth and create a safe shopping environment • Implemented promotions and special offers to increase sales and customer traffic • Managed budgets, wrote monthly rotas, and provided mentoring to new employees
• Achieved sales plans exceeding targets for Flagship Store by maximising sales through effective customer relations and product knowledge. • Involved in recruitment, training, and development of the team, operations management, and implementing company KPIs. • Managed stock variation, implemented stock control procedures, and maintained optimum levels at all times.
Achieving and exceeding sales targets · delivering unparalleled customer service · building and maintaining client book · support and help the team · promoting the right image of the brand · CRM personal and team Client books development and maintenance · Developing and conducting trainings · Ensuring VM standards and visual excellence
I worked with Mouloud M Beskri at De Beers Jewellers at Harrods. Mouloud is an outstanding luxury sales professional with consistently high volume performance in fine Jewellery. He brought a strong base of VIP clients into De Beers at Harrods and converted relationships into repeat business through trust, discretion, and disciplined follow up. His professionalism is top level. He is always impeccably presented, punctual, and reliable. His communication is clear and client focused, and he handles high clients with calm confidence. He was a valued member of the De Beers Harrods team and well respected across Harrods because he maintained brand standards and protected the client experience at all times. Mouloud is also a strong team player. When colleagues were off duty, he stepped in to support their clients without hesitation, ensured continuity of service, and represented the team properly. I recommend him with full confidence for senior luxury sales and client advisory roles, especially were VIP relationships and high ticket conversion matter.