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Open to Permanent
Open to Permanent

Ilhaam Abdulkadir

I am professional with customer service, childcare, luxury retail and makeup experience; calm and empathetic
About

I specialise in luxury retail, with hands-on experience authenticating and appraising designer handbags, delivering attentive customer service, and managing sales transactions. Highly organised and adaptable, I thrive in fast-paced boutique environments and am confident supporting dynamic retail teams with product knowledge and meticulous attention to detail.

Previous Brands
Love Pre Love at Love Luxury
Coconut Nursery
Ark Day care
Gelato A Casa
Art Bash
Work Experience
LUXURY SALES ASSISTANT
Aug ‘24 - Now
Love Pre Love at Love Luxury

* Schedule and manage appointments for clients looking to sell their designer handbags through Love Pre Loved by Love Luxury.* Evaluate and authenticate designer handbags from brands such as Chanel, Hermes, Louis Vuitton, Gucci, Prada, and others, using expert knowledge and authentication techniques.* Provide clients with accurate and fair appraisals for their handbags based on condition, brand, and market value.* Inspect handbags for signs of wear, damage, or inconsistencies, and document detailed condition reports.* Maintain a thorough understanding of luxury brands, including their history, craftsmanship, and current market trends..* Communicate with clients regarding the sale of their handbags, providing updates and addressing any questions or concerns via messages email phone calls and booking appointments..* Maintain a professional and organized workspace, adhering to company policies and procedures.* Create and maintain online spreadsheets to track inventory, sales data, client information, and authentication records, ensuring accuracy and accessibility for team members.

NURSERY ASSISTANT
May ‘24 - May ‘24
Coconut Nursery

* Assisting with basic hygiene tasks, such as hand washing.* Tidying up toys and play areas.* Participating in group activities, such as singing and story time.* Supporting children during outdoor play.* Assisting with setting up for meal times.* Helping to create a welcoming and stimulating environment.* Learning about safeguarding and child protection policies.*Putting children to sleep at nap time

NURSERY ASSISTANT
Jan ‘24 - Feb ‘24
Ark Day care

*Helping to organize and tidy the nursery environment.* Participating in outdoor activities and ensuring children's safety.* Supporting children's learning and development through play.* Reading stories and engaging children in imaginative activities.* Observing and recording children's progress and behavior.* Following safeguarding procedures and maintaining a safe environment.

BARISTA
Jul ‘23 - May ‘25
Gelato A Casa

Prepare and serve a variety of coffee drinks, such as lattes, cappuccinos, and espressos, according to customer preferences and recipes. Take customer orders accurately and efficiently, providing friendly and attentive service. Maintain a clean and organized workspace, including restocking supplies, cleaning counters, and washing dishes. Handle cash and process payments using point-of-sale (POS) systems, ensuring accuracy and accountability. Providing customer service . Adhere to health and safety regulations, including food handling and hygiene standards. Create latte art and decorative designs on coffee beverages to enhance presentation and customer experience.

CHILDREN ART ASSISTANT
Feb ‘23 - Jul ‘23
Art Bash

* Assisted in setting up and preparing art materials for workshops.* Supported children in exploring various art mediums and techniques.* Helped maintain a clean and organized studio environment.* Ensured the safety and well-being of children during workshops.* Assisted with the distribution of snacks and drinks.* Supported the lead instructor in delivering engaging art activities.* Helped with the collection of children from local schools.* Communicated with parents regarding workshop details and student progress..

Retail Experience
Retail Category
Luxury
High-end luxury
Work Environment
Boutique
Product Category
Leather goods
Other
Responsibilities
Client Help
Transactions
Packaging
Health & safety
Product labelling
Stockroom management
Stock control
Order preparation
Online orders fulfilment
Cash register
Recommendations
Miriam
Worked in the same group - Sales authentication associate, Love Pre Love at Love Luxury
Aug 2024 -

Ilhaam was amazing to work with always positive and was very successful in getting clients to consign their bags with us

Languages
English - Native
Education & Training
City St George's University Of London
‘24 - Unknown
Midwifery Bmid (Hons) undergraduate degree
undergraduate degree
Clapton girls sixth form
‘22 - ‘24
Health and social care Level 3 Extended Diploma -Distinction Distinction Merit
Extended Diploma
Clapton Girls Academy
‘17 - ‘22
GCSES Grades 4-5 Including 4 in English, 4 in Maths, Distinction in Health and Social care, 6 in Religious Studies, 4 in Geography, 4 in drama