I specialise in luxury retail, with hands-on experience authenticating and appraising designer handbags, delivering attentive customer service, and managing sales transactions. Highly organised and adaptable, I thrive in fast-paced boutique environments and am confident supporting dynamic retail teams with product knowledge and meticulous attention to detail.
* Schedule and manage appointments for clients looking to sell their designer handbags through Love Pre Loved by Love Luxury.* Evaluate and authenticate designer handbags from brands such as Chanel, Hermes, Louis Vuitton, Gucci, Prada, and others, using expert knowledge and authentication techniques.* Provide clients with accurate and fair appraisals for their handbags based on condition, brand, and market value.* Inspect handbags for signs of wear, damage, or inconsistencies, and document detailed condition reports.* Maintain a thorough understanding of luxury brands, including their history, craftsmanship, and current market trends..* Communicate with clients regarding the sale of their handbags, providing updates and addressing any questions or concerns via messages email phone calls and booking appointments..* Maintain a professional and organized workspace, adhering to company policies and procedures.* Create and maintain online spreadsheets to track inventory, sales data, client information, and authentication records, ensuring accuracy and accessibility for team members.
* Assisting with basic hygiene tasks, such as hand washing.* Tidying up toys and play areas.* Participating in group activities, such as singing and story time.* Supporting children during outdoor play.* Assisting with setting up for meal times.* Helping to create a welcoming and stimulating environment.* Learning about safeguarding and child protection policies.*Putting children to sleep at nap time
*Helping to organize and tidy the nursery environment.* Participating in outdoor activities and ensuring children's safety.* Supporting children's learning and development through play.* Reading stories and engaging children in imaginative activities.* Observing and recording children's progress and behavior.* Following safeguarding procedures and maintaining a safe environment.
Prepare and serve a variety of coffee drinks, such as lattes, cappuccinos, and espressos, according to customer preferences and recipes. Take customer orders accurately and efficiently, providing friendly and attentive service. Maintain a clean and organized workspace, including restocking supplies, cleaning counters, and washing dishes. Handle cash and process payments using point-of-sale (POS) systems, ensuring accuracy and accountability. Providing customer service . Adhere to health and safety regulations, including food handling and hygiene standards. Create latte art and decorative designs on coffee beverages to enhance presentation and customer experience.
* Assisted in setting up and preparing art materials for workshops.* Supported children in exploring various art mediums and techniques.* Helped maintain a clean and organized studio environment.* Ensured the safety and well-being of children during workshops.* Assisted with the distribution of snacks and drinks.* Supported the lead instructor in delivering engaging art activities.* Helped with the collection of children from local schools.* Communicated with parents regarding workshop details and student progress..
Ilhaam was amazing to work with always positive and was very successful in getting clients to consign their bags with us