Experienced in retail with a strong customer service focus at Waitrose Richmond. Skilled in inventory management and e-commerce support, I thrive in dynamic environments and am flexible with tasks, ensuring seamless operations during busy periods.
Cobalt's Shortage's Effect On Global EV Market Research Paper. • Utilised industry data from various journals in order to research and form and wholistic understanding of the matter. • Reviewed literature and drafted a research paper. • Presented and discussed report with senior supervisor.
Coordinated with various teams during a period of transition. • Organised backend as company partnered with a new distributor. • Liaised with external partners and scheduled meetings. • Had regular progress reports to the COO.
Contributed to the team's efforts to deliver exceptional customer service. • Assisted customers with various inquires. • Managed stock levels and preformed regular inventory checks. • Won the 'Zero Cancelation Challenge'
Supported daily operation for e-commerce start-up. — Processed and shipped order. — Supported the advertising shoot. — Providing support to team members.