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Open to Permanent
Open to Permanent

Kristyn Fernandez Ospino

I’m a friendly and enthusiastic individual with a passion for fashion and art that likes working with people.
About

I bring hands-on retail experience from Pandora and UNIQLO, excelling in customer service, sales, and store operations across high street and premium environments. I’m skilled in product recommendations, POS, and teamwork, consistently adapting to new tasks while upholding high standards on the shop floor.

Previous Brands
Pandora
UNIQLO
TempTribe
Work Experience
ARTIST / FREELANCE CREATIVE
Oct ‘21 - Now
Self employed

Manage independent art commissions and communicate directly with clients Organise scheduling, pricing, enquiries, and customer relationships Promote artwork through online platforms and social media Handle administrative tasks independently while meeting deadlines

SALES ASSISTANT
May ‘19 - Jan ‘20
Pandora

Delivered high-quality customer service in a busy retail environment Assisted customers with product recommendations and enquiries Processed transactions accurately using POS systems Maintained professional presentation standards and supported team targets

CUSTOMER ADVISOR
Feb ‘19 - Sep ‘19
UNIQLO

Provided customer support across tills, fitting rooms, and shop floor Assisted with stock organisation and daily operational tasks Resolved customer queries professionally and efficiently Worked collaboratively in a fast-paced team environment

EVENTS STAFF / HOSTESS
Feb ‘11 - Nov ‘11
TempTribe

Represented brands and venues at professional events across London Welcomed guests and provided excellent front-of-house service Assisted with event coordination and guest support

Retail Experience
Retail Category
High street
Premium
Luxury
High-end luxury
Work Environment
Boutique
Department store
Shopping centre
Flagship store
High street store
Pop-Up
Product Category
Menswear
Womenswear
Accessories
Leather goods
Watches & Jewelry
Beauty & Fragrances
Responsibilities
Greeting
Client Help
Complaint handling
Storytelling
Styling
Product demos
Client Advising
Upselling
Cash register
Transactions
Returns & Exchanges
Packaging
Online orders fulfilment
Product setup
Product labelling
Inventory control
Delivery processing
Open/closing store
Store Maintenance
Languages
Spanish - Native
English - Fluent
Education & Training
MADRE MATILDE SCHOOL
Unknown - ‘09
GCSES
High School