With a foundation in supervising diverse age groups and co-founding a customer-focused enterprise, I excel in creating safe, enjoyable retail environments. My expertise spans complaint handling to stock control, with a passion for luxury fashion and accessories. Proficient in Albanian and English, dedicated to personalised client service.
• Supervised individuals ranging from ages 3 to 70 in a trampoline park environment. • Ensured adherence to health and safety codes, promoting a secure and enjoyable experience for all participants. • Assisted in organising and coordinating various activities, events, and parties within the trampoline park. • Effectively communicated with participants and their guardians to address concerns and provide guidance.
• Specialised in locating and relocating the store to maximise customer engagement and convenience. • Provided exceptional customer service by working closely with clients to understand their preferences and needs. Built a loyal customer base through personalised attention and excellent product knowledge.