About
With a demonstrated passion for fashion retail at Loft clothing store, I excel in stock management, sales enhancement through cross-selling, and delivering expert product advice. My basic English proficiency aids my communication in diverse environments, ensuring high customer satisfaction.
Previous Brands
Loft clothing store
Work Experience
Customer Sales Assistant
Feb ‘23 - Nov ‘23
Loft clothing store
. Managed stock levels through careful monitoring, replenishing products regularly for well-stocked sales floor displays. Determined customers' needs, recommending and cross-selling services to maximise sales value. Handled complaints calmly and professionally, seeking positive resolutions for optimal customer satisfaction. Maintained up-to-date knowledge of current trends to offer customers expert product advice.
Retail Experience
Retail Category
Premium
Work Environment
Department store
Shopping centre
Flagship store
Product Category
Menswear
Footwear
Beauty & Fragrances
Leather goods
Womenswear
Accessories
Responsibilities
Greeting
Client Help
Complaint handling
Client Advising
Upselling
Cash register
Packaging
Product labelling
Product setup
Inventory control
Delivery processing
Stockroom management
Store Maintenance
Open/closing store
Languages
English
Education & Training
University of Hertfordshire, Hertfordshire
Bachelor of Business Administration in Finance