With 6 years’ experience in fast-paced beauty retail, I excel in customer service, upselling, complaint handling, and daily shop floor operations across luxury and high street settings. I am detail-oriented, adaptable, and fluent in English, Hindi, and Gujarati, ensuring exceptional client experiences and efficient store support.
Delivered manicure, pedicure, threading, waxing, facials and beauty treatments for regular salon clients. Performed nail preparation, cuticle care, nail shaping and polish application while maintaining hygiene standards. Supported gel polish application and basic nail art services based on client preferences. Managed appointments, walk-in clients and daily salon coordination to maintain smooth operations. Completed beauty and nail treatments within scheduled appointment times while maintaining high service quality. Delivered friendly and professional customer service to encourage repeat clients and positive salon experiences.
Provided manicure, pedicure, threading, waxing and facial preparation services. Assisted with nail care services including nail shaping and polish application. Prepared treatment stations and sanitised salon tools before and after treatments. Handled appointment reminders and customer support professionally. Maintained efficient time management during busy salon hours to ensure treatments were completed on time. Provided excellent customer service by understanding client needs and maintaining positive communication.