Bhaviyanshi Patel

Delivered high-quality customer service by advising customers on fit, styles and product pairings, increasing average basket size through effective upselling. Processed cash, card and returns via POS with strict adherence to cash-handling procedures; reconciled tills at shift close with zero discrepancies. Replenished stock and executed daily floor moves to ensure optimal availability of best-selling SKUs; supported monthly stock takes and inventory accuracy. Implemented visual merchandising standards by setting displays and mannequins to brand guidelines, contributing to improved store presentation and footfall. Managed fitting-room operations during peak times, reducing wait times and minimising shrinkage through proactive supervision and tagging checks. Supported store sales targets by maintaining strong product knowledge and promoting promotions, contributing to consistent attainment of daily sales goals

Delivered outstanding customer service by assisting shoppers in selecting apparel, accessories, and home décor items aligned with their preferences and budgets. Utilized deep product knowledge of fabrics, traditional weaves, and fusion wear to provide styling advice and increase purchase confidence. Operated POS systems to process payments, handle returns/exchanges, and reconcile tills accurately at shift end. Supported store merchandising by maintaining product displays and implementing visual layout plans for seasonal and promotional collections. Collaborated with the team to restock fast-moving items and maintain accurate inventory levels, minimizing product shortages. Contributed to achieving daily sales goals through active upselling, product storytelling, and excellent customer engagement.