→ A senior leader focused on building high performing teams to deliver customer focused and technically sound solutions to drive profits and retain customers.

→ I have 15 years eCommerce product and project experience across both supplier and in house roles at some of the UK’s largest Omnichannel retailers.

→ An accomplished Product Director with a track record of driving optimal standards of delivery quality and efficiency via motivational leadership and continuous improvement whilst building rewarding and productive relationships with internal and external stakeholders.

→ I am a dedicated, adaptable and resilient leader with a proactive, analytical and results-driven approach. I am renowned for bridging the gap between business goals and technical practicalities to drive effective, pragmatic solutions to complex business challenges.

→ I bring a deep knowledge of the Omni-channel retail and ecommerce sectors with proven experience of solving problems across the eCommerce customer journey - from customer acquisition via digital marketing, to conversion and retention via merchandising, fulfilment, and post purchase customer service.

→ I have proven skills in product leadership, programme management, customer experience optimisation, team development, supplier management and change management.