Aicha Helem

In my most recent job, I worked at Arcadis for 3-months where my main role was to inspect current bridges for clients and update reports on the bridges. This gave me an insight on how important your client/customers are for your work. Also worked alongside my colleagues in organising competitions and forming a growing community in the company.

In my most recent job at M&S, I tend to customer's needs, and filing the stores performances on excel, I also aid on the shopfloor when there was a shortage in employees.

I worked as a Customer Assistant on the tills and supported with the backstock. Daily changes encouraged me to engage in a variety of beneficial conversations, that being with my colleagues or aiding on the shopfloor.

average 8 orders every 15 minutes. Ensuring that orders are packed safely in its best condition and replace any items unavailable with the next closest to it in terms of proficient and accuracy to similarity.

I worked as a Sales Assistant on the shopfloor aiding customers and engaging in beneficial discussions. Daily changes occurred on the shopfloor which allowed me to amend to a fast environment and adapt well. I operated on the tills when needed or supported on the backstock.

Helped with video editing and movie making and producing flyers, scheduled appointments for clients, answered and responded to external calls efficiently, interacted with people from different backgrounds and organised community cultural events and meeting agendas

I accumulated sales through not only engaging in generic conversations with customers but making sure that stock was replenished. I answered customer queries on the phone, operated tills as well as online orders, completed night shifts and aided customers with helpful information regarding M&S's products and services

Helped set up exhibition stands, arranged seats for each guest; used my IT skills such as excel and greeted guests and organised meetings