I have extensive luxury retail experience across top brands, specialising in sales, visual merchandising, and client relations. Adaptable and detail-oriented, I excel in fast-paced environments, consistently driving sales, supporting shop floor operations, and delivering exceptional customer service within boutique, department store, and flagship settings.
Opening/ closing operations, scheduling, visual Merchandising, sales. Supervising a team of 3 on sales goals, client development/ relations, Clienteling/ appointment setting, product knowledge/ new collection arrivals, mentoring/ weekly communication meetings. Shipment processing/ receiving, daily cycle counts.
Executed and opened up the first west coast Backcountry flagship store at The Grove. Executing all store operations, policies, and procedures. Assists with all administrative and operational procedures. Manages a team of 60 Focus on increasing sales volume, and reinforcing excellent- client service standards. Providing leadership and team building with associates to maintain, sales, service, and profitability. Maintaining corporate visual Merchandising standards and training fellow teammates on those standards. Leading by example and building a strong sales foundation. Performing online orders, executing, packaging, and shipping out to clients using UPS Worldwide shipping. Weekly Cycle counts. Ratlinx, E-commerce system DCP: Daily communication planner
Executing all store operations, policies, and procedures. Assists with all administrative and operational procedures. Manages a team of 3 Develop new clientele, In addition to maintaining existing clients. Focus on increasing sales volume, and reinforcing excellent- client service standards. Providing leadership and team building with associates to maintain, sales, service, and profitability. Maintaining corporate visual Merchandising standards and training fellow teammates on those standards. Leading by example and building a strong sales foundation. Performing online orders, executing, packaging, and shipping out to clients using UPS Worldwide shipping. Ratlinx, E-commerce system DCP: Daily communication planner
Executing all store operations, policies, and procedures. Administrative and operational procedures. Back of house Inventory control/ daily cycle counts Manages a team of 4 Develop new clientele, In addition to maintaining existing clients. Focus on increasing sales volume, and reinforcing excellent- client service standards. Providing leadership and team building with associates to maintain, sales, service, and profitability. Maintaining corporate visual Merchandising standards and training fellow teammates on those standards. Leading by example and building a strong sales foundation Daily cycle counts
Executing all store operations, policies, and procedures. Assists with all administrative and operational procedures. Manages a team of 3 Develop new clientele, In addition to maintaining existing clients. Focus on increasing sales volume, and reinforcing excellent- client service standards. Providing leadership and team building with associates to maintain, sales, service, and profitability. Maintaining corporate visual Merchandising standards and training fellow teammates on those standards. Leading by example and building a strong sales foundation Weekly cycle counts
Corporate directive window Installation Mannequin styling Merchandising of all soft line areas
Corporate directive window installation
Retail operations, Opening procedures, closing retail flash reports, Team onboarding, Inventory control processing, scheduling, Training, merchandise buyer. Sales, Customer engagement, Visual merchandising, Visual styling, Planning special events, weddings, and trunk shows. Leading a team of 2
Mark Parich served as an Assistant Customer Experience Sales Manager and Visual Merchandising Manager at Sam Edelman. Mark consistently demonstrated exceptional creativity and a modern design sensibility that enhanced our sales floor presentations. His eye for visual merchandising transformed our displays and created an engaging shopping environment for customers. Moreover, Mark has a remarkable ability to connect with customers, turning the sales experience into a fun and memorable one. His warm demeanor and enthusiastic approach made a notable impact on our clientele. He is also an excellent communicator and a collaborative team player, making him easy to work with. I have no doubt that Mark would be a tremendous asset to any team or business. Please don't hesitate to reach out if you need any further information about Mark. Best regards, Kevin Arreaga Stock Supervisor Sam Edelman Kevin.arreaga00@gmail.com