Faridat Ibrahim

As a member of the SMCP group working in Maje ,greeting customers and providing a personalized shopping experience, building client loyalty. • Styled outfits and delivered expert fashion advice tailored to customer needs. • Updated visual merchandising weekly according to brand guidelines. • Handled transactions, stock management, and CRM with efficiency and accuracy. • Prepared end-of-day reports, monitoring sales performance and KPIs. • Completed e-learning modules to strengthen product and fabric knowledge.

• Delivered exceptional customer service in Selfridges’ luxury eyewear department. • Consistently achieved and exceeded KPI targets, supporting revenue growth. • Assisted with visual merchandising, inventory control, and stock presentation. • Shared detailed product knowledge, ensuring an elevated shopping experience. • Completed frame counts and end-of-day reports daily.

Working with responsibilities including unloading/loading stock, movement of stock in warehouse and other operational requirements of the store such as general upkeep, floor fixture moves.Also having a strong interest in premium and luxury brands and retail. • Product knowledge – Understanding skincare, makeup, fragrance, and beauty trends to provide informed recommendations. • Makeup application & demonstrations – Performing product demos to showcase results and build customer trust. • Working on multiple different counters and brands. • Being a good representative and getting training on different counters /brands. • Ensuring stock is available on the floor for our customers. • Providing data capture for each customer. • Standards and packaging . • Restocking shelves. • Being an excellent communicator with strong interpersonal skills.

Working and responsible for providing high standards whether it be on the sales floor ,in the fitting rooms or at our till point .Working together as a team to contribute towards the sales and profit in the store.Using collective teamwork to support the needs of customers and the company. • Maintaining presentation standards. • Sizing Clothes. • Working at a fast paced environment • Product knowledge to actively advise and inspire customers about clothing/garments and exceed their expectations. • Creating a positive ,welcoming and personalized shopping experience. • Till trained. • Stockroom trained- looking for items in backstock for different sizes & colors in alphabetical order.

Working with clients to develop advertising materials, increase sales and develop the company's customer base.Being a brand ambassador who is formally recognised by the brand as a representative, and helps spread the word of the brand.Helping market a brand and increasing the engagement rate for the brand /product being sold. • Data Analysis & Analytics • Project Management • Great Management and Leadership Skills • Persuasive & Marketing skills • Excellent verbal & written Communication • Content management. • Problem-solving. • A High Level of Professionalism

Working with patients everyday and helping them with their prescriptions.Assisting customers, confirming D.O.B on prescriptions and recommending over-the-counter medications to customers. • Organizing stock and maintaining shop floor • Pricing products and checking product quality • Managing deliveries • Patient confidentiality

Serving customers efficiently well on the shop floor, always delivering high-quality standards through presentation, availability and keeping the store clean and tidy. I was responsible for inspiring our customers by promoting campaigns, offers and activities and delivering a great customer experience that contributes to the sales and profit goals in your store. • Complete tasks and processes that deliver the best standards • Serve and sell across all channels brilliantly well • Champion new ways of working within stores through an open and positive mindset. • Having great product knowledge to sell and recommend different products and services. • Till trained • Organizing and stocking shelves