With a strong retail background, having worked at Burberry and MSGM, I excel in customer service and problem-solving for high satisfaction. Skilled in English, French, Italian, and Russian, my adaptability shines in diverse retail environments.
• Resolved guest and employee complaints, maintaining customer satisfaction and workforce effectiveness. • Governed dining area with natural leadership talents, balancing guest and business needs. • Greeted guests and escorted to tables, minimising wait times.
Kept reception area clean and neat to give visitors positive impression of the company. Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance. Hotel Receptionist
• Communicated effectively to determine customer needs, provide recommendations and upsell services.
• Greeted customers and offered assistance with selecting merchandise, finding accessories. • Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
• Welcomed customer warmly, retrieving personal items and storing with care.
• For Huawei event Event Hostess
• Warmly welcomed guests as they entered the event, handing drinks, showing them to their tables or completing other tasks as required. • Promoted services and expanded vendor network by attending and participating in industry events. • Distributed sample products to prospective clients, increasing new business opportunities.
• Hostess for Bulgari event in Porto Cervo,hostess for an event at the Billionaire club Porto Cervo ,hostess for Brancamenta event at Just Cavalli club Porto Cervo, hostess for the Promoatunno fair of the northern Sardinia, hostess for Rally show in Alghero.., hostess for opening shop H&M, hostess for nielsen event at Forte Village Resort, hostess for an event at Hotel club Saraceno Tortoli, hostess for new year event at Nicolaus hotel Bari, hostess hospitality in Sella & Mosca wine stand at Alghero airport.
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• I took care of the layout and tidying of the shop and dressing rooms during the day • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.