Sara Kadhem
With 11 years’ luxury retail experience, I excel in delivering exceptional customer service, driving sales, and maintaining high standards in womenswear and beauty. I am detail-oriented, adaptable to fast-paced environments, and fluent in Arabic and English, with a strong focus on creating memorable client experiences.
Provide exceptional customer service in a high-profile tourist environment Assist with ticketing systems and resolve customer issues efficiently Ensure a smooth and enjoyable guest experience
Lead a team in a luxury retail environment, driving sales and performance Deliver high levels of personalised customer service Train and develop staff to meet business objectives Maintain visual merchandising standards and brand presentation
Managed store opening/closing and cash handling Supported team in achieving sales targets
Provided product advice and built strong client relationships Processed transactions and maintained product knowledge
I worked at a luxury bridal boutique in Harrods, representing designer Zuhair Murad. My role involved assisting clients in selecting and fitting bridal gowns, providing personalised styling advice, and ensuring an exceptional customer experience. I developed strong communication skills while helping brides find their perfect dress, contributing to a memorable and high end retail environment
To whom it may concern, I am pleased to provide this reference for Sara, who worked as a Guest Ambassador at The View from The Shard, where I had the privilege of managing her for several years. During her time with us, Sara consistently demonstrated professionalism, reliability, and a strong commitment to delivering an exceptional guest experience. She has a natural ability to engage with visitors from a wide range of backgrounds, always ensuring they felt welcomed, informed, and valued. Sara was a dependable and proactive member of the team. She handled busy periods with calm efficiency, maintained high standards of presentation and communication, and was always willing to support her colleagues. Her positive attitude and approachable manner made her a well-liked and respected team member. I would not hesitate to recommend Sara for any role. Jade E