Diego Thompson Verde
A highly motivated and charismatic professional with an approachable nature and 5+ years experience in customer service. A passion for the arts industry, particularly in photography and filmmaking.
Delivered a high level of customer service in a fast-paced store, assisting a diverse international clientele. Consistently achieved daily sales targets and promoted key seasonal campaigns, contributing to overall store performance. Supported stock management and floor replenishment, maintaining a well-organised store environment. Trained in customer engagement and operational systems, developing strong skills in efficiency, product knowledge, and teamwork.
Photographing rehearsals for the live theatre production of ‘Talking People' at The Bush Theatre for social media promotion. Taking into consideration the low lighting set up, therefore accurately and clearly depicting the director's vision on camera.
Head photographer for authentic Mexican product wholesaler and restaurant supplier. Photographing pop-up events showcasing products and recipes. Candid shots throughout their warehouse of various machinery, produce and workers. E-commerce photography of different products to be used for their website.
Having a wide knowledge of different beers and cocktails. Offering recommendations to new customers and upselling higher quality products. Efficiently using the till system as well as taking cash payments. Offering multilingual customer support. Cleaning and closing bar at the end of the day.
Organising and capturing product shots for an up-and-coming beer brand. Sourcing models, researching various locations and providing lighting equipment for the shoots. Capturing short 30 second videos on iPhone to be used for social media campaign.
Setting up & closing bar independently. Creating a variety of fresh alcoholic and non-alcoholic cocktails. Proficient in multilingual customer support, especially Spanish and Italian speaking customers. Exceeding daily sales targets, upselling products and often taking custom drink requests. Processing transactions.
Setting up/ packing up stall and merchandise. Assisting mostly non-English speaking customers and completing cash & card transactions. Upselling products and meeting daily bonuses. In charge of lock up and cashing out accurately.
Working on the set of a Paramount Pictures feature film. Setting up rooms and tents for holding artists and crew. Building easy ups to protect cameras, sound and lighting equipment from the weather. Managing the public by keeping them away from the set and informing them of the situation. Moving equipment to and from the set. Keeping the set tidy and packing up equipment at the end of the day. Getting coffee for the crew when necessary.
Taking high quality and clear images of a writing workshop. Including individual/ portrait/ group photographs to be used for marketing on various social media platforms. Ensuring images are edited, stored and shared with commissioner in time.
Capturing dynamic images for a poetry and music showcase at Peckham Levels. Taking into account dark and ambient lighting while also paying attention to the artist's movement on stage to ensure the moment is captured.
Aiding in merchandising and display. Demonstrating outstanding customer service and ensuring optimal customer satisfaction. Aiding in selling and upselling products. Greeting, interacting with customers and answering their queries. Assisting customers in finding and selecting items to match their specific needs. Providing recommendations. Advising customers on sales. Handling cash and card transactions. Processing exchanges, returns & refunds. Interpreting with Italian & Spanish speaking customers.
Selecting and mixing ingredients to make cocktails. Garnishing glasses. Serving food and drinks. Organising stock. Adhering to food & safety regulations. Maintaining a clean work area. Checking identification. Handling cash and card transactions. Interpreting with Spanish and Italian speaking customers.
Packing and sealing food products. Working efficiently in a fast paced environment as certain number of orders were required to be completed by the end of the day. Receive and make labels and boxes based on zone and priority. Determine and build packaging based on product size.
Organising and managing day shoots to be used for marketing across social media platforms. Scouting and contacting models to be used for shoots. Creating visual boards as a means for inspiration and guidance for the team. Maintaining photography equipment, e.g., Lighting, backdrop, stands, etc. Demonstrating good technical camera operating skills. Editing and submitting photos in a timely manner.
Mixing ingredients for cocktails and serving drinks. Organising stock and maintaining a clean work area. Handling cash and card transactions. Interpreting with Spanish and Italian speaking customers.
Sourcing appropriate lighting for outdoor shoots. Taking into account weather conditions and lighting changes. Taking clear, dynamic, visual images to be used for test shoot. Paying close attention to detail, removing any unnecessary objects in background/foreground while ensuring the subject is the focus. Responsible for editing and photograph selection.
Helping out at clothing stall in Portobello Market. Handling cash and card transactions. Assisting in merchandising and display. Providing excellent customer service - answering customer queries and offering recommendations/ advice. Interpreting with Italian and Spanish speaking customers.
Assisting customers through recommendations and answering queries on products. Handling cash and card transactions. Organising display of merchandise. Assisting Italian and Spanish speaking customers.
Collecting raw camera footage, logging rushes and transcribing interviews for documentaries.
Preparing and serving hot and cold drinks such as coffee, tea, artisan and specialty beverages. Cleaning and sanitising work areas, utensils and equipment. Cleaning service and seating areas. Describing menu items and suggesting products to customers. Processing cash and card payments.
Volunteering at a play centre for 5-10 year-olds with learning difficulties/disabilities. Communicating ideas with other group members. Filming the surroundings and the children's activities across multiple dates, such as, panning shots of the play centre, close-up shots of the children painting and long shots of outdoor activities. Managing camera and sound equipment being used. Editing videos at The Dalgarno Trust to create a montage showcasing the play centre's work.