I have hands-on experience managing busy event stalls, processing customer orders, and handling cash with confidence. I thrive in fast-paced retail environments, adapt quickly, and enjoy engaging with customers to ensure excellent service and a smooth shopping experience.
Volunteered at the school's annual Christmas fete on two occasions, supporting the planning and running of festive stalls. Took responsibility for managing a stall independently, including handling cash transactions, engaging with visitors, and ensuring a smooth customer experience throughout the event. Demonstrated strong organisational and multitasking skills by managing high footfall and maintaining efficiency during busy periods. Developed clear communication skills through interacting with a diverse range of attendees, including children, parents, and staff. Remained calm and composed in a fast-paced, high-energy environment, using initiative to solve any issues and keep the stall running smoothly. Contributed positively to the success of the event while gaining confidence in customer-facing roles and handling financial responsibilities.
Processed an average of 50 customer orders per day with accuracy and efficiency, demonstrating strong attention to detail and time management skills. Supported the preparation and dispatch of outbound post, ensuring deadlines were consistently met in a fast-paced environment. Collaborated effectively with team members and assisted in relaying information across departments, strengthening my communication and teamwork abilities. Handled incoming customer calls regarding order queries, developing confidence in customer service and problem-solving through direct interaction. Received positive feedback for my reliability, adaptability, and initiative during the placement. Gained valuable experience in daily business operations, enhancing my organisational skills, professionalism, and ability to stay calm under pressure.
Elected to represent my year group, acting as a key point of contact between students and school staff. Regularly liaised with peers to gather feedback and concerns, presenting these constructively during meetings with teachers and senior staff. Strengthened my verbal communication and active listening skills through regular dialogue with a wide range of individuals. Played a proactive role in addressing student queries and contributing to discussions on school improvement initiatives. Developed leadership, confidence, and diplomacy by balancing the views of peers with school policies and priorities. Gained experience in problem-solving, collaboration, and advocating effectively on behalf of others within a formal setting.