Kurumi Matsuoka
SOAS Art History graduate with a deep interest in retail, art, and storytelling. Skilled in cross-cultural communication and customer engagement, I’m motivated by creating spaces where customers feel inspired and valued. Passionate about representing brands that connect culture and creativity.
Organised and coordinated art events and community outreach initiatives, successfully expanding audience reach and engagement across diverse demographics. Assisted with art handling, taking responsibility for the professional and safe installation and deinstallation of artworks.
Facilitated front-facing sales by distributing price list and collecting client information in full compliance with privacy regulations, supporting effective post-event follow-up. Solely managed daily gallery operations, ensuring a professional, secure, and welcoming environment from opening to closing. Developed tailored visitor engagement strategies and delivered concise, personalised artwork interpretations to enhance the audience experience during exhibitions and events, hosted 100+ visitors. Created video content for the gallery’s Instagram account to increase viewer engagement and broaden the online reach.
Provided front-of-house support for public talks, welcoming guests and managing registration for 50+ attendees per event while delivering clear and professional event information. Supported the planning and coordination of event timeline as part of the events team, contributing to the smooth execution of programmes.
Managed 100+ client relationships using Excel and the company's original database systems, providing administrative support, and ensuring customer satisfaction through strong attention to detail. Accompanied students and their parents on property viewings, quickly assessing both parties’ needs and effectively highlighting the most relevant features of each property.