Designing and delivering dynamic course content that aligns with academic standards and industry trends. Employing interactive teaching methodologies, such as case studies, simulations, and group discussions, to enhance student engagement. Developing comprehensive curricula for undergraduate and postgraduate programs, focusing on subjects such as Leadership, Organisational Behavior, and Strategic Management. Leveraging e-learning platforms and technology to create seamless online learning experiences, including video lectures, interactive modules, and assessments. Providing mentorship and academic support to students, fostering critical thinking and professional growth.
Delivered Business management related modules to MSc students covering topics on Executive Leadership and Governance, Management Essentials, Customer Experience Strategy, Project Management, Global Strategy and Sustainability and Personal Effectiveness. Developed and delivered high quality teaching and learning material including detailed module sessions, webinar content, topic guidance and activity checklists that reflect current corporate and professional bodies. Incorporated professional expertise and insights into teaching methodologiessuch as Blooms Taxonomy, enabling students to grasp real-world applications within the current corporate landscape. Delivered professional expertise and an understanding of the current corporate landscape into teaching and learning. Achieved higher rates in taught modules, with over 6% achieving Distinction, 28% merit and only 3%resitting in my first term. Contributed to university initiatives by delivering regularlectures during Personal Development Planning (PDP) and Induction events, enhancing the overall student experience and facilitating successful transitions into academic life. Demonstrated teaching excellence by successfully passing teaching quality observations with a Merit rating, reflecting the effectiveness of instructional practices and student engagement strategies. Received positive feedback from students on lesson delivery, indicating a high level of satisfaction and effective communication of course content. Designed relevant assessment tasks and professional development activities, contributing to the implementation of robust marking systems, achievement indicators, evaluation processes, and feedback mechanisms. Effectively managed a cohort of students through virtual learning environments, ensuring engagement and academic progress despite the challenges of remote instruction.
Strategic and hands on Operational Director reported directly to CEO of VASHI and Chief Officers. Responsible for office and multiple store-opening (7 stores) strategies including all CDM/H&S compliance, costing and security within restrictive time frames. Project managed various Ecommerce and Instore projects to address changing market requirements, especially changes in personalisation/ emotional content, web initiatives all supported with sustainability and growth. Rewrote and generated policies for multiple IT projects including PCI, PSP, PSD2, GDPR and DORA. Initiated a EVP and DE&I initiatives, leading to less than 4% attrition over 3 years and hired 93 staff across stores and head office. Developed “Entrepreneurial/ family” culture of honesty and empowerment with open and regular feedback at all levels. Implemented enhanced training and leadership development across Retail and Customer Service teams in line with our store openings created higher spend and improved brand engagement resulting in highest earning concession in Selfridges Wonder Room in December 2019. Operational and Legal reporting for CEO and SMT, including ESG, sustainability planning on new ventures, social impact and brand transparency. Worked in partnership with the SMT and leadership team to develop various commercial and operational strategies which reduced costs by 30% and initiated correct procurement practices. Enhanced company values and award-winning service delivery through effective customer experience management initiatives and empowerment, including enhanced CX system implementation. Partnered divisional managers to meet and exceed people and financial KPI / OKR's for their areas and or function, then reviewing the effective metrics with them to support staff development and growth. Reviewed and implemented all logistics/ delivery management for Import/Export including CDS and VAT regulations.
Recruited to build and manage Permanent and Contract Payroll Recruitment teams Enhance branding and corporate advertising Implemented candidate and client engagement processes Review activity and performance to ensure positive growth Recruited a wide range of positions from graduate and entry level positions to specialist and global payrollers, covering some of the following across in-house and bureau sectors: Group Payroll Manager Implementation Consultants Head of Payroll Shared Services Manager HR Payroll & Benefits Manager EMEA / EXPAT Payroll Manager Payroll Accountants/ Analysts EMEA/ EXPAT Payroll Supervisors/ Officers/ Administrators UK/ ROI Payroll Supervisors/ Officers/ Administrators Payroll Assistants
Hired to create a new PQ Permanent team from scratch. I then managed, mentored, developed and ensured the new Permanent Part Qualified Recruitment Finance team within Commerce and Industry sectors, successfully grew year on year, beating previous financial targets. Responsible for reviewing different revenue streams, and moved from Part Qualified to Non Qualified, which allowed us access to areas such as Payroll, Credit and Procurement to global levels. We recruited a wide variety of roles covering from graduate and entry level clerks to specialist analysts and accountants. Extensive work within Credit Management and delivery across multiple sectors. Payroll Specialisms, from payroll juniors to Global VP levels. Strategic and honest consulting on client recruitment requirements, including time to hire and salary negotiation with best practice techniques. Increased team headcount and performance across PQ delivery, to levels not seen for over three years. Network and passive search for niche opportunities within C&I sectors.
Manage teams covering Asset Management and Banking Operations. Enhance delivery and performance. Lead UK RPO onsite project for Global RPO contract RFI/RFP Tender support and Cross Bid proposals Work closely with onsite LOCOG/ London 2012 recruitment and resourcing teams.
Responsible for RPO delivery across multiple accounts (Betfair, ODA, VWG) on a national basis. Worked closely with Senior Management to establish and deliver individual requirements and transactional models inline with organisational demands, recruitment process and strategy. Managed three on and off-site teams.
Experienced at working closely with key stakeholders in a variety of corporate and not-for-profit organisations to deliver objectives through periods of cultural change and business transformation. Led teams on project management around organisational change, manpower planning, e-process modelling, talent management and recruitment process outsourcing. Provide Management and Business consultancy support to corporate, blue chip, not-for-profit and local government organisations at senior management and Board level. Review PSL, RFI, and SLA agreements from financial and operational feasibility and respond accordingly to ensure best conclusion. Promoting the entire organisation from an holistic perspective to capitalise group profitability. Project managed new corporate diversity training initiative across London employment market, to achieve 30% diversity base.