Alley Robinson
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London, UK
I have excellent customer service skills gained from working in the retail sector and take great professional pride in providing consistently high levels of customer care including problem resolution whenever necessary. I am accustomed to working to deadlines and achieving targets, either as part of a team or on an individual basis, without compromising the quality of work. My proven administrative skills include Microsoft Office, Excel and various software applications. My objective is to secure a position either in customer services, retail or administration. My preferred roles are receptionist, sales assistant, stockroom assistant, assistant manager or supervisor.
- Wilkin & Sons Ltd.
- Next
- Allsports East Ham
- Game Ltd Store, Cheapside (Bank)
- Newham College of further education (Stratford campus)
- Robert Dyas
- Moorefields Eye Hospital
- City Council
Sales Assistant
Robert Dyas
Mar 2013 - Dec 2015
• Assisting Customers with purchases, cash refunds and product information
• Cash Handling skills, Credit Card and Cash transactions
• Using company system to correctly record stock Information
• U...
Healthcare Assistant
Moorefields Eye Hospital
Oct 2010 - Mar 2013
• Worked as part of a team in order to maintain high standards of safety and hygiene throughout the hospital
• Immediately logged and reported any potential hazards to supervisors
• Assisted patient...
Customer Services Assistant
Wilkin & Sons Ltd.
Jan 2010 - Mar 2013
• Assisted customers with purchases, enquiries, returns and refunds
• Worked as a cashier on the till dealing with credit and debit card transactions
• Ensured all that daily takings agreed with til...
Sales Assistant
Game Ltd Store, Cheapside (Bank)
Oct 2006 - Dec 2009
• Provided customers with product information, responded to general store enquires and promoted special offers
• Cash handling, credit and debit card transactions
• Kept up to date with all the late...
Flex Counter Assistant
Newham College of further education (Stratford campus)
Feb 2007 - May 2008
• Assisted tutors with group and individual lessons
• Upheld the college's guidelines concerning student conduct, health and safety, and correct use of facilities
• Promoted the college's reputation...
- Greeting
- Client Help
- Complaint handling
- CRM
- Product demos
- Client Advising
- Cash register
- Returns & Exchanges
- Transactions
- Stock control
- Store Maintenance
- Order preparation
- Stockroom management
- Delivery processing
- Product labelling
- High street
- Premium
- Luxury
- High-end luxury
- Other
English
St Bonaventure's Secondary School
GCSEs: Maths, English,
1991 to 1996
St Bonaventure's Secondary School
GNVQ Business Intermediate Studies & Advanced GNVQ in Business Studies
1979 to 1999
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