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Drazen Torres Agustin

Warehouse Assistant
About

I have extensive retail experience from Whole Foods Market, excelling in customer service, inventory management, and team leadership. I thrive in fast-paced environments, am adaptable to various retail settings, and focus on operational efficiency and customer satisfaction.

Previous Brands
Howard Tenens Logistics
Whole Foods Market
Ercros Industrial S.A.
La pequena Bar
Work Experience
Team Leader/Warehouse Operative
Aug ‘24 - Dec ‘24
Howard Tenens Logistics

• Managed a team to achieve daily, weekly, and monthly targets. • Leveraged KPI reports to drive performance and efficiency. • Reduced waste through effective stock control. • Enhanced team performance with clear goals and strong leadership.

Assistant Team Manager
Apr ‘14 - Jun ‘24
Whole Foods Market

Team Member
Apr ‘14 - Jan ‘22
Whole Foods Market

• Provided outstanding customer service in a fast-paced retail environment. • Managed inventory and ensured stock availability for daily operations.

Lab Analyst
Sep ‘13 - Dec ‘13
Ercros Industrial S.A.

• Conducted product analysis and quality control checks to meet industrial standards.

Waiter
Jul ‘13 - Sep ‘13
La pequena Bar

• Delivered excellent customer service and event ticket sales. • Prepared and served beverages, maintaining high standards.

Retail Experience
Responsibilities
Greeting
Client Help
Complaint handling
Aftercare
Storytelling
Styling
Product demos
Client Advising
Upselling
Transactions
Online orders fulfilment
Packaging
Returns & Exchanges
Cash register
Product setup
Product labelling
Inventory control
Delivery processing
Stockroom management
Stock control
Order preparation
Store Maintenance
Open/closing store
Health & safety
Languages
English - Work Proficiency
Spanish - Native
Italian - Basic
German - Basic
Tagalog - Fluent
Education & Training
I.E.S. LOPE DE VEGA
‘11 - ‘13
B
Chemistry Technician