Mohammad Hani Eid Amer
As a Retail Sales Assistant at Selfridges, I excel in delivering premium service, upselling, and handling transactions. I thrive in high-volume, luxury retail environments and am passionate about fashion. I have basic proficiency in English and Arabic, enhancing my customer interaction skills.
• Delivered premium customer service aligned with Selfridges brand standards. • Responded to inquiries and resolved complaints professionally and efficiently. • Maintained clean, visually appealing displays in line with food hygiene and merchandising guidelines. • Supported promotions and new product launches across the Food Hall. • Handled cash and card transactions securely, following store policies.
• Took customer orders in a fast-paced setting with accuracy and professionalism. • Handled transactions, refunds, and customer inquiries at the till. • Supported kitchen and delivery coordination during peak hours. • Maintained store cleanliness and adhered to food safety standards.
[Mohammad Hani]: It was a pleasure working with [Hani]. He is reliable, professional, and always willing to take on new challenges. He communicates, works well with others, and consistently delivers high-quality results. I was impressed by their ability to stay focused and adapt quickly when things changed. I would gladly recommend [Hani] for any future opportunities. Thanks in advance,