Thriving in fast-paced environments, I excel in customer service with a background at California Burrito Mexican Grill. My adaptability and commitment to excellence, paired with basic multilingual skills, make me a valuable asset for any temporary retail position.
• Represented clients for matters pertaining to Divorce, Property Recovery of Money Suits and Intellectual Property at High Court, Family Court and Commercial Court. • Managed case files in accordance with the appropriate court appearance dates and overlooked legal clerical duties. • Prepared case summaries and briefs for arbitration pertaining to breach of construction contract.
• Standardized the terms and conditions for business schemes and offers. • Maintained and updated a repository of all legal contracts with corporate third-party vendors and distributors. • Reviewing and negotiating Non-Disclosure Agreements with third party vendors. • Researched on Drone Regulations and the procedure to seek approvals via third party drone operators
• Handled incoming customer calls regarding food inquiries, order status, and general assistance. • Provided clear and concise information to customers, addressing their concerns promptly. • Investigated and resolved customer complaints or issues, ensuring a positive resolution and maintaining customer loyalty. • Collaborated with other departments to address complex problems and escalated issues when necessary. • Communicated with customers through various channels, including phone and email, ensuring consistent and reliable information dissemination. • Successfully managed part-time work hours while maintaining a high level of productivity and efficiency. • Adapted to changing work schedules and priorities, demonstrating flexibility in meeting the demands of a dynamic customer service environment.