Varsha Karunananth

Law Student

Thriving in fast-paced environments, I excel in customer service with a background at California Burrito Mexican Grill. My adaptability and commitment to excellence, paired with basic multilingual skills, make me a valuable asset for any temporary retail position.

Previous Brands
Astria Law Partners
California Burrito Mexican Grill
Udaan.com (Hiveloop Technology Private Limited)
Work Experience
Legal Associate
Jan ‘23 - Aug ‘23
Astria Law Partners

• Represented clients for matters pertaining to Divorce, Property Recovery of Money Suits and Intellectual Property at High Court, Family Court and Commercial Court. • Managed case files in accordance with the appropriate court appearance dates and overlooked legal clerical duties. • Prepared case summaries and briefs for arbitration pertaining to breach of construction contract.

Legal Executive – Contracts
May ‘22 - Dec ‘22
Udaan.com (Hiveloop Technology Private Limited)

• Standardized the terms and conditions for business schemes and offers. • Maintained and updated a repository of all legal contracts with corporate third-party vendors and distributors. • Reviewing and negotiating Non-Disclosure Agreements with third party vendors. • Researched on Drone Regulations and the procedure to seek approvals via third party drone operators

Part-Time Team Member (Front
Mar ‘22 - May ‘22
California Burrito Mexican Grill

• Handled incoming customer calls regarding food inquiries, order status, and general assistance. • Provided clear and concise information to customers, addressing their concerns promptly. • Investigated and resolved customer complaints or issues, ensuring a positive resolution and maintaining customer loyalty. • Collaborated with other departments to address complex problems and escalated issues when necessary. • Communicated with customers through various channels, including phone and email, ensuring consistent and reliable information dissemination. • Successfully managed part-time work hours while maintaining a high level of productivity and efficiency. • Adapted to changing work schedules and priorities, demonstrating flexibility in meeting the demands of a dynamic customer service environment.

Retail Experience
Retail Category
High street
High-end luxury
Work Environment
Department store
Shopping centre
Flagship store
High street store
Travel retail
Product Category
Watches & Jewelry
Beauty & Fragrances
Leather goods
Client Help
Complaint handling
Client Advising
Returns & Exchanges
Online orders fulfilment
Cash register
Product setup
Product labelling
Stock control
Order preparation
Delivery processing
Store Maintenance
Health & safety
Open/closing store
Stockroom management
Inventory control
English - Native
Arabic - Basic
Hindi - Fluent
Malayalam - Native
Tamil - Native
Education & Training
Queen Mary University of London
‘23 - ‘24
LLM in Comparative and International Dispute Resolution,
School of Law, Christ (Deemed to be University)
‘17 - ‘22
Bachelor of Science
Emirates National School
‘14 - ‘17
XII Standard,
Emirates National School
‘03 - ‘14
XI Standard,