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Ganashree Shivakumar

Motivated, Talented, Disciplined and Good for talk.
About

I bring hands-on retail experience across high street, luxury, and department store settings, excelling in customer service, upselling, complaint handling, and cash register operations. Adaptable and detail-oriented, I thrive in fast-paced environments and am flexible with shifts, ensuring excellent service and smooth store operations.

Previous Brands
Meadows Marathon
Burger King
K.K. Civil Contractors
Nishicon Infrastructures
Heriot-Watt University Student Union
Work Experience
Volunteer Event Steward
Mar ‘25 - Mar ‘25
Meadows Marathon

Assisted with event organization and crowd management to ensure a safe and enjoyable experience for all participants. Supported coordination between event staff and volunteers, contributing to smooth marathon operations.

Member of Parliament
Oct ‘24 - Aug ‘25
Heriot-Watt University Student Union

Represented postgraduate taught students within the university, voicing concerns and contributing to policy discussions. Collaborated with fellow student representatives and union staff to improve student experience and welfare. Participated in Student Parliament meetings, campaigns, and strategic planning sessions. Advocated for better academic, social, and support services by actively engaging with diverse student communities.

Crew Member
Oct ‘24 - Jan ‘25
Burger King

Delivered excellent customer service by taking orders accurately and ensuring timely food preparation and delivery. Maintained cleanliness and hygiene standards across the kitchen and dining areas. Supported team operations during peak hours, contributing to smooth and efficient service. Assisted in restocking supplies and following safety protocols to ensure a safe working environment.

Junior Civil Engineer Intern
Jan ‘24 - Jun ‘24
K.K. Civil Contractors

Completed a 6-month internship focused on civil engineering tasks and project management. Assisted senior engineers in designing, planning, and overseeing construction projects. Performed site inspections, prepared technical reports, and contributed to cost estimation and material procurement.

Civil Engineering Intern
Sep ‘22 - Oct ‘22
Nishicon Infrastructures

Assisted in non-destructive testing and structural rehabilitation of civil infrastructure projects. Participated in on-site inspections and contributed to project documentation and reporting.

Retail Experience
Retail Category
High street
Luxury
High-end luxury
Premium
Work Environment
Department store
Boutique
Shopping centre
Flagship store
High street store
Travel retail
Outlet
Product Category
Womenswear
Accessories
Watches & Jewelry
Footwear
Beauty & Fragrances
Responsibilities
Greeting
Client Help
Complaint handling
Storytelling
Styling
Client Advising
Upselling
Transactions
Cash register
Returns & Exchanges
Packaging
Online orders fulfilment
Product demos
Product setup
Product labelling
Inventory control
Delivery processing
Stockroom management
Stock control
Order preparation
Store Maintenance
Open/closing store
Health & safety
References
Harsha
Worked in the same group - Crew member, Burger King
Oct 2024 - Jan 2025

Languages
English - Fluent
Kannada - Native
Hindi - Fluent
Education & Training
Heriot-Watt University
‘24 - ‘25
MSc in Construction Project Management
Masters