I bring hands-on retail experience across high street, luxury, and department store settings, excelling in customer service, upselling, complaint handling, and cash register operations. Adaptable and detail-oriented, I thrive in fast-paced environments and am flexible with shifts, ensuring excellent service and smooth store operations.
Assisted with event organization and crowd management to ensure a safe and enjoyable experience for all participants. Supported coordination between event staff and volunteers, contributing to smooth marathon operations.
Represented postgraduate taught students within the university, voicing concerns and contributing to policy discussions. Collaborated with fellow student representatives and union staff to improve student experience and welfare. Participated in Student Parliament meetings, campaigns, and strategic planning sessions. Advocated for better academic, social, and support services by actively engaging with diverse student communities.
Delivered excellent customer service by taking orders accurately and ensuring timely food preparation and delivery. Maintained cleanliness and hygiene standards across the kitchen and dining areas. Supported team operations during peak hours, contributing to smooth and efficient service. Assisted in restocking supplies and following safety protocols to ensure a safe working environment.
Completed a 6-month internship focused on civil engineering tasks and project management. Assisted senior engineers in designing, planning, and overseeing construction projects. Performed site inspections, prepared technical reports, and contributed to cost estimation and material procurement.
Assisted in non-destructive testing and structural rehabilitation of civil infrastructure projects. Participated in on-site inspections and contributed to project documentation and reporting.