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Luis D. Cordero

Business & Market Development, International Sales Support, Customer Service.
About

The human being needs to be surrounded by people with positive minds, with energy to learn, and above all, we need to be prepared to face challenges of the size of the situation that we face. Life has taught me to face challenges to develop a career in the music industry and in the sales sector, I am hungry for learning, and I love to impose challenges on myself and adventure to continue learning every day. Music has taught me to study and work hard every day, it led me to generate an infinite passion for work and showed me that every new day is a day in which you have to be a better person and a better human being. I speak 5 languages and I know many European and American cultures, I have experience in the business world and I am extremely organized, I can assure you that working as a team by my side will not be a disappointment but a joy.

Previous Brands
Active Foods Supplements
D'ADDARIO & COMPANY, Inc.
Various
Zalando
Work Experience
International Sales Support Specialist
Mar ‘21 - Now
Zalando

Support the growth of the Connected Retail network across Europe. •Collaborate with team members to achieve target results. •Support the sales team by informing and educating qualified leads about Connected Retail's technical, onboarding and logistics integration process according to briefing and documentation. •Plan and execute new strategies to increase sales. •Explore and create new ways to resolve problems with processes and team members to improve overall efficiency. •Inbound/Outbound Sales Lead Management. •Salesforce technical support •Built and maintained courteous and effective working relationships. •Resolved customer queries and problems using effective communication and providing step-by-step solutions. •Maximized customer engagement and satisfaction by delivering excellent customer service.

European Business Development Manager
Nov ‘17 - Feb ‘20
D'ADDARIO & COMPANY, Inc.

Create an overall European brand strategy for the D'Addario Orchestral brand. •Increase sales, market share, and overall market awareness of products presenting and representing DAddario Orchestral products to the European market via direct engagement with distributors, leading retailers, musicians, teachers, and other influencers. •Build links to influencers in the Orchestral community to leverage their market influence. •Manage and attend events and present the D'Addario Orchestral brand at such events. •Deliver product training to the orchestral community Gather market intelligence to aid price positioning and forecasting. •Create partnership contracts with Artists, Build relationships, product awareness, and brand advocacy, amongst the musician's networks •Built and maintained courteous and effective working relationships.

Market Development Manager
Jan ‘10 - Jan ‘11
Active Foods Supplements

Contact customers of Spanish-speaking countries on the phone. •Description and recommendation of company products. •Receiving and forwarding orders from customers. •Created sales strategies to promote advertising offerings and motivate larger deals. •Developed innovative product solutions grounded in a clear understanding of customer needs. •Maximized outreach by implementing marketing strategies to grow customer base.

Freelance Musician
Jul ‘98 - Now
Various

Repertoire Preparation and Stage Management. •Comunication with the festival organizers (Konzert Direktion Schmid, Rheingau Music Festival, Mecklenburg-Vorpommern Music Festival, among other. •Masterclass Preparation. •Artistic Collaboration with symphonic Orchestras and Chamber Music Projects around Europe, USA, and Venezuela. •Incorporated professional feedback to consistently push boundaries of performing capabilities. •Coordinated performances with highly talented multidisciplinary team. . .

Languages
Polish - Fluent
French - Fluent
English - Fluent
German - Work Proficiency
Spanish - Fluent
Education & Training
Centre des Etudes Superieures de Musique et Danse
Unknown - ‘08
Master of Arts
Université Toulouse - Jean Jaurès
Unknown - ‘07
Master of Arts
Conservatoire National de Region de Toulouse
Unknown - ‘05
Bachelor of Arts
Berlin, Germany