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Open to Permanent
Open to Permanent

Tasnia Islam

Ambitious, hard working and passionate individual
About

I am a young ambitious individual looking to gain more experience. I feel like I am a suitable candidate for a role in retail as I am a quick learner and can adapt to new working ways and environments. I am flexible with my working hours and very organized. I have excellent communication skills and am an active listener. I am a very hard worker who is outgoing, extroverted and would easily blend with staff already employed. I excel at working in a team and am able to use my own initiative to solve any problems that may arise. I am patient and love to help others, I enjoy a fast-paced working environment and work extremely well under pressure. I am always looking to expand my knowledge and skills and thank you very much for taking my application into considerations.

Previous Brands
Barbican Brasserie by Searcys – Barbican Centre
Archer Street Soho
Ripple
Gopuff
Turtle Bay
Sweet Talkers
Various Families
Work Experience
Cocktail Bartender & Waitress
Jul ‘24 - Now
Barbican Brasserie by Searcys – Barbican Centre

• Delivered exceptional guest experiences in a fine dining environment, consistently exceeding expectations. • Crafted premium cocktails with impeccable presentation, tailoring recommendations to guest preferences. • Trained and mentored staff to enhance service quality during peak hours. • Maintained high standards of health, safety, and hygiene compliance.

Cocktail Bartender
Jan ‘24 - Jul ‘24
Archer Street Soho

• Expertly prepared premium cocktails and tailored recommendations based on extensive menu knowledge. • Provided high-quality service in a vibrant, fast-paced environment, ensuring guest satisfaction. • Ensured accurate cash handling and maintained compliance with company policies. • Collaborated with the team to address customer concerns and enhance operational efficiency.

Campaign Manager
Jun ‘22 - Oct ‘22
Ripple

• Directed campaigns for leading UK brands, achieving significant market share growth. • Trained and supported team members, cultivating a culture of collaboration and performance excellence. • Monitored KPIs and consistently exceeded targets.

Operations Associate
Nov ‘21 - Jul ‘23
Gopuff

• Managed and processed customer orders with accuracy and efficiency to meet tight deadlines. • Maintained inventory quality and adhered to safety standards. Tasnia Islam 📧 tasniaislam16@hotmail.com 📧 +44 7392 793534 📧📧 • Collaborated with the team to optimize operational workflows.

Cocktail Bartender
May ‘21 - Nov ‘21
Turtle Bay

• Created and served an array of cocktails with creativity and precision. • Maintained a clean, organized workspace and optimized bar stock levels. • Built strong customer relationships, ensuring repeat business.

Supervisor
Mar ‘20 - Apr ‘21
Sweet Talkers

• Motivated and led a team to achieve high customer satisfaction rates. • Trained staff and streamlined operations for seamless workflows. • Handled stock management and customer queries with professionalism.

Freelance Babysitter/Nanny
Jan ‘17 - Now
Various Families

• Delivered personalized childcare for children of various ages, ensuring safety and well being. • Organized creative and developmental activities tailored to individual needs. • Fostered trust and strong communication with families.

Retail Experience
Retail Category
High street
Work Environment
Department store
High street store
Product Category
Womenswear
Menswear
Footwear
Responsibilities
Greeting
Aftercare
Complaint handling
Client Help
Cash register
Packaging
Upselling
Client Advising
Transactions
Returns & Exchanges
Inventory control
Product labelling
Stock control
Stockroom management
Order preparation
Health & safety
Store Maintenance
Product setup
Languages
English
Education & Training
KING'S COLLEGE LONDON
Unknown - ‘21
BSc in Mental Health Nursing
Waltham Forest College
Unknown - ‘24
A-Level or Equivalent in Business Studies