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Poppy Kells

Passionate beauty enthusiast with excellent people skills, eager to learn and grow in the industry.
About

I have hands-on retail experience at TK Maxx and Boardwalk Roller Rink, delivering excellent customer service, operating tills, and maintaining shop floor standards. I’m adaptable, detail-oriented, and thrive in fast-paced environments, with ongoing Level 5 Barista training and experience across high street fashion and accessories.

Previous Brands
The Royal High School Café
TK Maxx
Davidson's Mains Primary School
Private Familes
Davidsons Mains Primary School and The Royal High School
Boardwalk Roller Rink
Girl Guides Scotland
Work Experience
Café Assistant / Barista-in-Training
May ‘25 - Now
The Royal High School Café

Serving customers, preparing hot and cold drinks, handling payments, maintaining hygiene standards, and training towards Level 5 Barista qualification.

Sales Assistant
Sep ‘24 - Now
TK Maxx

Providing excellent customer service, operating tills, handling cash and card payments, replenishing stock, maintaining shop floor standards, and assisting customers with queries.

Classroom Assistant -Volunteer
Sep ‘24 - Now
Davidson's Mains Primary School

Supporting in with classroom activities, assisting individual pupils, helping create a positive and engaging learning environment, and providing general classroom support to the teacher.

Babysitter
Jun ‘24 - Now
Private Familes

Caring for children during holidays four days a week, preparing breakfast and lunch, planning and supervising activities, and organising day trips.

Netball volunteering
Sep ‘22 - Now
Davidsons Mains Primary School and The Royal High School

running and planning my own netball classes aimed at ages 8-13. Ensuring good time keeping, planning and scheduling training sessions, maintaining safety procedures, engaging and encouraging learning.

Counter Assistant/ Skating Marshall
Jun ‘22 - Jul ‘23
Boardwalk Roller Rink

Welcoming customers, processing sales, handing cash and credit cards payments, performing all applicable opening, mid-day or closing preparation, cleaning, and maintenance duties according to the requirements of the shift worked, maintaining customer safety throughout all sessions, assisted with birthday parties and other events.

Girl guides
Jan ‘18 - Now
Girl Guides Scotland

I have been a part of Girl Guides Scotland for seven years. I have acquired many social and team building skills and attended multiple Guiding events. After finishing Guides in June 2022. I have volunteered in various areas of the community and I have recently started volunteering as a Young Leader and assisting my unit with the younger members.

Retail Experience
Retail Category
High street
Work Environment
High street store
Shopping centre
Product Category
Beauty & Fragrances
Footwear
Leather goods
Watches & Jewelry
Accessories
Womenswear
Menswear
Responsibilities
Greeting
Complaint handling
Client Help
Returns & Exchanges
Transactions
Client Advising
Styling
Cash register
Online orders fulfilment
Product labelling
Stockroom management
Inventory control
Delivery processing
Store Maintenance
Open/closing store
References
Halla Price
Educator/Teacher/Professor - Primary School teacher , Davidson's Mains Primary School
Sep 2024 -

Poppy is incredibly hard working, responsible and committed to her role. She has volunteered as a classroom assistant and as a volunteer netball coach for primary school pupils with me for the past 3 years. Poppy speaks to others warmly and her kind nature makes all those she interacts with feel valued and respected. Poppy’s ability to adapt to whatever is thrown her way is a skill most adults I’ve worked with haven’t mastered as well as Poppy. If we could keep Poppy forever I would but I’m glad she is moving on to new and exciting things.

Languages
English - Native
Education & Training
The Royal High School
Higher: English, Art, Modern Studies and History.