Experienced retail manager working with several global brands; covering a multitude of disciplines.
Roles and responsibilities: • Generating leads through outbound prospecting strategies • Conceptualising brand identities for sole traders and small and medium-sized enterprises • Designing innovative mass media campaigns to capture the target audience • Maintaining an accurate customer database Nov 2022 - Present
Roles and responsibilities: • Set up meetings with prospective clients creating a need for the service • Managed projects from conception to the final export working to tight deadlines to generate profit • Delivered print, and digital design solutions in conjunction with Company Host for private clients • Attended conferences, trade fares, and seminars to develop a network, and communication between key stakeholders Sep 2019 - Sep 2022
Roles and responsibilities: • Recruited, and deployed graduate applicants of Novus into junior IT roles • Prepared Novus graduates for full-time employment with industry-specific training programmes • Closed sales in seven steps which involved sending through the cost, asking for the sale, addressing the prospect's concerns, negotiating on price, using the right sales techniques, and moving on • Set KPIs for my business; three business meetings weekly with C-Level executives May 2019 - Aug 2019
Roles and responsibilities: • Achieved operational success for the gifting and accessories department • Made recommendations to customers to influence buying decisions • Showcased goods artistically to pique the interest of customers • Attended training sessions delivered by third-party designers to maximise product knowledge Mar 2018 - Mar 2019
Roles and responsibilities: • Exported statistical data to produce mid-campaign reports, and end-of-campaign reports for clients • Adjusted campaign budget spends on Ads Manager in order to maximise ROI for clients • Consistently demonstrated proficiency using ad management platforms; Adobe Ad Cloud, Meta Ads Manager, TubeMogal, and Twitter Analytics • Clients: Dr Martens, Dunelm Homestores, Easy Property, Gett, LinkedIn, Yorkshire Tea & Tilda Rice Nov 2017 - Feb 2018
Roles and responsibilities: • Created the Apple culture of excellent customer service within John Lewis • Demonstrated strong product knowledge throughout interactions • Achieved £1.2 million turnover for the 2016/17 financial year • Reported weekly on the profitability across all product lines Sep 2016 - Nov 2017